Surveyor Hotline Specialist

Description

POSITION SUMMARY:

The Survey Hotline Specialist provides pre-survey, on-site, and scheduling support for the survey field team. The Survey Hotline Specialist will work through scheduled and unscheduled survey backlogs and prepare surveys for completion. Survey Hotline Specialists are also tasked with reviewing and maintaining daily schedules for all survey team members. The Survey Hotline Specialists will work closely with the Regional Survey Supervisors and the local branch management to ensure compliance with company objectives. The Survey Hotline Specialist will also help identify survey-related issues including scheduling tool effectiveness, schedule availability, surveyor performance, and backlog issues. This feedback will be aggregated and sent to the appropriate parties so it can be addressed promptly and avoided in the future.

QUALIFICATION REQUIREMENTS:

Experience:

Knowledge, Skills & Abilities:

PHYSICAL DEMANDS AND ABILITIES

Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers. Employees of Freedom Forever must submit to a criminal history check, MVR check and a 9-panel drug screen that includes the following: Amphetamines, Cocaine Metabolites, Opiates, Phencyclidine (PCP), Barbiturates, Benzodiazepines, Methadone, Methaqualone, Propoxyphene.