Supv Billing Services

REQUISITION: CUS00HA

DEPARTMENT: Billing Services – Raytown Customer Care Center

LOCATION: Raytown, MO

PAY RANGE: $81,800 - $109,100

Scheduled Work Hours: Monday - Friday, 8:00 a.m. to 5:00 p.m.

Summary of Primary Duties and Responsibilities:

We are seeking a dynamic and experienced Supervisor to join our team. The ideal candidate will possess exceptional leadership skills and a proven track record of managing teams effectively. This role requires a proactive individual who can inspire and motivate employees to achieve their best performance.

Essential Responsibilities and Duties:

Daily/Monthly Supervisory responsibilities:

As needed responsibilities:

Education and Experience Requirements: This position requires a high school diploma or equivalent and 6 years or more of experience in customer service or billing related roles preferred. This role also requires 3+ years of demonstrated leadership experience. Strong analytical skills are critical for this position. Effective human relation, problem solving, and communication skills are also essential. CIS+ knowledge is beneficial.

Skills, Knowledge and Abilities:

Licenses, Certifications, Bonding, and/or Testing Required:

None.

Working Conditions:

Normal office working environment.

Evergy has a clear mission – To empower a better future. Evergy chooses to live this mission by valuing People First. We know that to lead the responsible energy transition and provide affordable, reliable, and sustainable service to our customers and communities, we need a team with a variety of backgrounds, perspectives and skills. So, our goal is to be a diverse workforce that is representative of the communities we serve. We are committed to celebrating diversity and building a team where everyone – regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status – has a voice and can bring their best every day. We know that the more diverse and inclusive we are, the better we will be. Evergy is proud to be an equal opportunity workplace and is an affirmative action employer.

Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Work Locations: Raytown Cust Care Ctr - Flr 02 PO Box 11739 10700 E 350 Hwy Kansas City 64138-0239

Job: Billing

Shift:

Unposting Date: May 9, 2025