Supervisor Application Support

Supervisor Application Support

Do you have what it takes to help keep the lights on for our customers in communities across the province? Then joining the Newfoundland Power team could be part of your next adventure¿

Who We Are

At Newfoundland Power, we're passionate about delivering safe, reliable, and affordable electricity. Our roots in Newfoundland and Labrador go back over 140 years. Today, we're part of Fortis Inc., a leader in the regulated gas and electric utility industry in North America. We are proud to employ over 650 talented people who are among the best in the industry.

We are committed to ensuring a supportive, inclusive and diverse culture where everyone feels safe and valued for who they are. Together, we strive to create an environment which is free of discriminatory barriers, where everyone is treated respectfully and equitably so they can thrive and bring their whole selves to work.

Everything we do is guided by our core values: People, Safety, Service, Respect, Teamwork and Innovation. We believe in going above and beyond to serve our customers and giving back to the place we call home is a longstanding tradition held by our employees. This could be the opportunity for you to continue to grow and develop your career.

The Opportunity

Temporary until August 2026.

This position is responsible for leading and overseeing the Application Support team and ensuring the enhancement and efficient operation of critical systems such as GIS, Asset Management, Outage Management and Workforce Management.

Key Responsibilities:

- Lead the Application Support team in developing solutions and process improvements that support organizational objectives.

- Oversee project execution, coordinate team activities, and ensure high standards of service delivery and customer satisfaction.

- Lead the maintenance and enhancement of operational technologies and applications, including but not limited to Geographic Information System (GIS), Asset Management, Workforce Management, AVL, and Outage Management systems.

- Monitor key performance indicators (KPIs) to ensure high standards of service delivery and customer satisfaction.

- Participate in strategic road mapping to align activities with long-term business goals.

- Provide support to other Operations groups as needed.

Your qualifications include:

- Bachelor's Degree or Diploma in Engineering, Engineering Technology, Information Technology or Business.

- 5 years of relevant experience in utility operations.

- Previous leadership experience, knowledge and familiarity with electric distribution systems, components and function is preferred.

- Oral and written communication skills.

- Computer skills and knowledge of standard Office applications, work management applications, and operational applications.

- Ability to execute function with accuracy and attention to detail in a high pressure, fast paced environment.

- Strong analytical and problem-solving abilities.

- Excellent interpersonal, motivational and coaching skills.

How to Apply

If this sounds like you, please Apply or visit us online at https://careers.newfoundlandpower.com.

In support of our DEI commitment and to help us to confirm that we are reaching a wide source of qualified job seekers, we invite all applicants to provide self-identification information on a voluntary basis during the recruitment phase. More information on this process is provided within our job application tool.

We thank all applicants for their interest. Only applicants selected for an interview will be contacted directly. If you require accommodation for any reason during the interview process, please let us know what you need, and it will be kept in confidence. For any questions, please contact Careers@newfoundlandpower.com.