Sr. Systems Analyst

Job Summary :

The Senior Systems Analyst serves as a strategic liaison between business stakeholders and technology teams, playing a key role in aligning enterprise systems with organizational goals. This position partners with business leaders, IT, and Product Owners to elicit and evaluate business requirements, translating them into clear and actionable technical specifications. The role is responsible for guiding cross-functional teams through solution design, development, testing, and deployment to ensure high-quality outcomes.

The Senior Systems Analyst will support and continuously optimize critical enterprise platforms, including Microsoft Dynamics 365 (Finance & Operations and Customer Engagement), the Power Platform, Office 365, SharePoint Online, and other business-critical applications. This individual brings strong analytical and problem-solving skills, a deep understanding of end-to-end business processes, and the ability to drive systems improvements that enhance operational efficiency, data integrity, and user experience. The role requires a balance of technical acumen, business insight, and excellent communication skills to bridge gaps between business stakeholders, Product Owners, and technical teams.

Essential Duties:

Requirements Gathering & Analysis

Solution Design & Technical Documentation

System Implementation & Support

Data Analysis & Process Optimization

Collaboration & Stakeholder Engagement

Minimum Requirements: