Earth Right Mid-Atlantic

Solar Service and Sales Manager

Solar Service and Sales Manager
Notice info
LocationLynchburg, VA
Job Typefull time
On-site
Solar Electric Power Generation

About This Job

Earth Right Mid-Atlantic, Lynchburg's premier solar and energy efficiency company, is currently seeking a highly motivated, organized, and experienced Solar Service and Sales Manager to take ownership of a unique and rapidly growing division within our company - servicing homeowners who previously purchased solar from other providers and now need assistance. This includes managing incoming service inquiries, upselling additional solutions like panel additions, batteries, or system upgrades, and ensuring customer satisfaction from the first call to final resolution.

This role requires someone who understands the nuances of solar service troubleshooting, can speak confidently to product upgrades, and can provide solutions-based sales with professionalism and care. You must be able to walk into our systems and contribute immediately, with minimal training.


Key Responsibilities:

Customer Service and Case Management
Respond promptly to incoming service requests from homeowners with orphaned systems
Diagnose system issues or inefficiencies and coordinate appropriate service solutions
Provide transparent and supportive communication throughout the service lifecycle
Sales & upselling
Identify and present opportunities for panel additions, battery storage, and system enhancements
Provide quotes, product education, and financing options
Close add-on service and upgrade deals with a consultative approach
Work with in-house service technicians, permitting teams, and install crews to schedule and manage work
Maintain detailed customer records and job notes using CRM
Track KPIs including lead response time, upsell conversion rates, customer satisfaction, and service resolution speed
Provide weekly reports to leadership and suggest process improvements


Required Qualifications:

2+ years experience in solar service (troubleshooting, inverter replacement, monitoring, etc)
1+ years of solar sales or solar product sales experience
Deep understanding of solar PV systems, energy storage (batteries), and system monitoring platforms
Familiarity with major inverter brands (Enphase, SolarEdge, etc)
Strong organizational and time management skills
Excellent verbal and written communication skills
Proficiency in CRM platforms
Self-starter who can work independently and manage multiple customer relationships at once

If you're passionate about solar energy and are ready to step into a pivotal role that combines service, technical insight, and sales, then we want to hear from you! Help us bring light and support to customers.


Job Type: Full-time


Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Opportunities for advancement
Paid time off
Vision insurance


Work Location: In person

Trending Jobs

company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull time
Salary
$55 - $75
Canonsburg, PA
5 months ago
company-logo

Division Order Analyst

Coronado Resources
Job TypeFull time
 
Dallas, TX
2 months ago
company-logo

Professional Landman

Penterra Services, LLC
Job TypeContract
 
Lovington, NM
about 1 month ago
company-logo

Accounts Payable Clerk

LPR Energy
Job TypeFull time
Salary
$65000 - $65000
Dallas, TX
3 months ago
company-logo

Business Analyst – Accounting

Permian Resources
Job TypeFull time
Salary
$110000 - $150000
The Woodlands, Texas
13 days ago
company-logo

Division Order Landman

R. Lacy Services, Ltd.
Job TypeFull time
 
Longview, TX
about 2 months ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull time
 
Lafayette, LA
5 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull time
 
Dallas, TX
3 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull time
 
Houston, TX
over 1 year ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, TX
7 months ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull time
 
Norman, OK
4 months ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull time
 
Austin, TX
3 months ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull time
 
Pittsburgh, PA
5 months ago
company-logo

contract Landman

HPS Oil & Gas Properties
Job TypeFull time
 
Midland, TX
5 months ago
company-logo

Oil and Gas Title Attorney

Oliva Gibbs PLLC
Job TypeFull time
 
Houston, TX
3 months ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull time
Salary
$45 - $60
Canonsburg, PA
5 months ago
company-logo

Civil/Structural Designer

Dudley Staffing
Job TypeFull time
Salary
$30 - $60
Canonsburg, PA
5 months ago
company-logo

Data Analyst

River City Science Academy
Job TypeFull time
Salary
$20 - $45
Jacksonville, FL
4 months ago
company-logo

Software Integrations Developer

Permian Resources
Job TypeFull time
Salary
$160000 - $210000
The Woodlands, Texas
13 days ago
company-logo

Senior Division Order Analyst

Formentera
Job TypeFull time
Salary
$110000 - $130000
Austin, TX
about 1 year ago