ACT Power Services

Solar Control Room Operations Associate

LocationMorrisville, NC
Job TypeFull-time
Salary$37,440-$45,760

About This Job


Company Overview

ACT Power Services was created to provide industry leading services for our clients. As an independent service provider for solar and storage technologies, we avoid conflicts of interest and maintain a complete focus on our clients’ needs. We have taken a no-frills approach to developing our organization to ensure our clients are only paying for services that add value. ACT then leverages a world-class team, state of the art technology, and best-in-class operating practices to ensure every facility is operated in a manner that maximizes production, preserves compliance, and ensures the safety of our personnel and communities. Our vision is to reshape the industry’s benchmark for renewable operations and create the next generation of O&M provider.


Job Description

The ACT Renewables Control Center (The ARCC) is our organization's central nervous system and is responsible for back office technical support, remote operations, and process administration. The ARCC Operations Associate will provide critical administrative support functions within the Control Center including taking a wide range of incoming calls, directing incoming calls to appropriate parties, responding to emails, and provide general support to the ARCC Operations Engineers. This is an excellent entry level position for someone interested in renewable energy or control center operations.


Responsibilities

Answer in bound phone calls from ACT technicians and 3rd parties seeking to access solar facilities.
Route phone calls as appropriate within the ARCC
Update personnel trackers and operations logs used to track personnel on site
Send email updates to clients regarding in progress dispatches by ACT personnel
Provide administrative support to on shift ARCC Operations personnel
Perform and complete routine checklists for system checks
Provide professional, accurate, and clear communication


Qualification Requirements

High School graduation required, associate degree preferred
Working knowledge call center functions and routing calls
Ability to field large volume of incoming calls (50+ per day)
Excellent written/oral communication and organizational skills
Proficiency with MS Office suite
Experience working with a computerized maintenance management and scheduling system
Employees must be able to maintain unescorted access to NERC regulated facilities including completion of a background check


Job Location


Morrisville, NC 27560


Position Time


Full Time/Regular


Job Type: Full-time


Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance


Schedule:

8 hour shift
Day shift


Ability to commute/relocate:

Morrisville, NC 27560: Reliably commute or planning to relocate before starting work (Required)


Education:


Associate (Preferred)


Job Type: Full-time


Pay: $18.00 - $22.00 per hour


Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance


Schedule:

8 hour shift
Day shift
Monday to Friday


Ability to Commute:

Morrisville, NC 27560 (Required)


Ability to Relocate:

Morrisville, NC 27560: Relocate before starting work (Required)


Work Location: In person


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