The Pool Technician is responsible for performing regular troubleshooting, repairs, and occasional maintenance on pools and spas to ensure they operate at peak efficiency. This role requires a strong understanding of pool plumbing, electrical systems, and equipment, including heaters and heat/cool pumps. The technician will also install and repair pumps, filters, heaters, and automation systems, providing clients with orientations on equipment use and maintenance. A key aspect of this position is to ensure compliance with safety protocols, maintain accurate records of work performed, and deliver exceptional customer service to enhance client satisfaction and promote positive referrals.