Service Technician

SPRINKLER SERVICE TECHNICIAN - Pearland, TX, US

JOB DESCRIPTION

Job Responsibilities include but are not limited to:

Installation of fire sprinkler systems in residential, commercial, and industrial buildings

Installation, service, and troubleshooting of automatic fire sprinkler systems along with all its related equipment

When applicable, direct and/or participate in the trenching and repair of underground mains including backfilling and tamping

Accurately complete, execute and process paperwork/electronic or paperless required by the office and corporate management systems

Ensure that all equipment; including any specialty valves and fire pumps are installed in strict compliance with manufacture’s requirements

Conduct/coordinate necessary testing of the system Ensure required certifications are complete

Maintain open communication with the customer and provide information to the customer as required

Perform all other duties assigned

Expectations:

Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily

Safety First

Ensure timely and complete submittal of JSAs, Toolbox Talks, Audit Forms, etc.

Ensure timely and accurate Incident and Accident Reporting

Hold yourself accountable for all Safety Initiatives

Hold yourself accountable for Safe Driving of Company Vehicles

Ensure awareness and support of Stop Work Authority

Complete all Training Requirements – Safety, Certifications, etc.

Ensure all required documents are complete, accurate and professional, with required signatures

Ensure proper Maintenance and care of equipment – trucks, lifts, tools, etc.

Keep jobsites clean and organized

Ensure Production Efficiency – awareness of budget vs. actual labor hours and proactive communication with superintendent

Support and Ensure Adherence to Company SOPs – Purchase Orders, Change Orders, etc.

Timeliness – at the job on time; attendance; communication with supervisor; paperwork

Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities

Maintain Quality Control i.e. reduce the need for return trips and warranty work

Maintain a Professional appearance

Communicate effectively and professionally within the department and with internal and external customers

Teamwork – maintain positive interactions within your team, local office, etc.

Actively Participate in required team meetings

Ability to work overtime, out of town or on-call as needed

Knowledge:

Must have knowledge of fire sprinkler piping systems which includes fabrication of related piping and the various materials and applicable joining methods

Understand fire protection installation requirements

Ability to properly read fire protection blueprints

Minimum education of High School Diploma or Equivalent

American Fire Sprinkler Association training program designed for fire sprinkler foreman, preferred

Certified state/federally-accredited Foreman, preferred

State Backflow testing and repair certification, preferred

Forklift and scissor lift certification, preferred

Nicet II & III certification, preferred

Understanding of NFPA codes and standards

Work Experience:

Minimum of 3 years of experience as a fire sprinkler helper, preferred

Minimum of 3 years of experience as a fire sprinkler apprentice/fitter, preferred

Skills and Competencies:

Ability to take direction from upper management

Accurately complete and maintain all paperwork

Maintain vehicle and tools as per company policy

Must have valid state driver's license and good driving record

Self-motivated, Ambitious, Interactive, Communicative, Detail-oriented, and Organized

Knowledgeable with NFPA 13 rules and all necessary codes

Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc.

Demonstrate positive teamwork and ability to be a team leader and mentor

Maintain a clean and safe work environment

Comply with all company safety practices and the safety handbook

Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction