SERVICE SUPERVISOR

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Service Supervisor in Baltimore, Maryland. The Service Supervisor is responsible for directing and supervising the activities of the Hydraulic Reconditioning Technicians and ensuring the customers' needs are met and duties are performed at the highest level. Daily tasks include handling incoming calls, producing quotations and estimates, opening and closing work orders, adjusting time on work orders, or assigning technicians to jobs. This job requires thorough knowledge of repair and reconditioning components and a working knowledge of Caterpillar requirements for machine maintenance. Seeking candidates with previous leadership and supervisory experience. Previous experience in service operations and comprehensive knowledge of heavy equipment repair procedures and applications preferred. College/technical degree, or comparable industry experience, preferred.

Requirements for Service Supervisor position include:

Physical requirements must be met for the Welding, Machining, Powertrain, and Hydraulic Hammer departments Service Supervisor job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds in weight. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Starting Compensation Range: $76,000 - $90,000 a year

Actual base salary may vary based upon, but not limited to, relevant experience, skills, candidate qualifications, education, geographic location, and other relevant business factors. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance e.g. discretionary incentive programs or non-discretionary incentive plans including overtime.

Additional Competitive Benefits Package that includes:

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.