Kelly Generator & Equipment

Service Project Coordinator

Owings, MD

About This Job

Our Service Department is growing and we are adding a Service Project Coordinator to our fast-paced Start-up and Warranty team! If you like collaborating with your co-workers and coordinating with customers, our Service Project Coordinator role may be for you!

Responsibilities:

•

Facilitate a high volume of warranty, new unit start-ups and all national account projects

•

Coordinate follow-ups, registrations, and invoicing on warranty and start-ups

•

Act as point of contact between departments, contractors, and other representatives

•

Dispatch technicians

•

Participate in “on-call” rotation.

•

File warranty claims

•

Support Service and Sales Departments as needed

•

Other duties as assigned

Skills & Competencies:

•

Excellent organizational skills and attention to detail

•

Excellent time management skills with a proven ability to meet deadlines

•

Strong interpersonal and customer service skills

•

Ability to prioritize tasks

•

Proficient in using Outlook

•

CRM experience

Education/Experience:

•

High School diploma required

•

1-3 years project coordination experience

Physical Requirements:

•

Prolonged periods of sitting at a desk and working on a computer.

•

Must be able to lift 15 pounds at a time.

PM22

Service Project Coordinator

About This Job

Responsibilities:

Skills & Competencies:

Education/Experience:

Physical Requirements:

PM22

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