ELITE WATER SYSTEMS

Service Manager – Water Treatment Services

LocationSan Antonio, TX
Job TypeFull-time
Salary$70,000-$85,000

About This Job


About the Role

We are looking for an experienced and motivated Service Manager to lead and oversee daily installation and service team operations for our residential and commercial water treatment service division. This role is ideal for a hands-on leader with a strong technical background and a passion for mentoring others and improving service delivery.

Compensation: Starting pay ranges from $70,000-$80,000 annually, and is negotiable based on your level of experience, technical expertise, and qualifications. Additional performance bonuses and commission opportunities are available.


Responsibilities


Team Management

Supervise, train, and mentor service technicians and staff
Coordinate scheduling, daily routes, and technician assignments
Conduct performance reviews and ongoing development planning
Ensure safety, compliance, and team accountability


Service Oversight

Oversee installations, maintenance, and repairs of water treatment systems
Monitor and resolve open and closed service tickets
Perform quality control checks and documentation
Manage service inventory, tools, and equipment logistics
Oversee fleet management, including vehicle maintenance, inspections, and assignments


Customer & Communication

Handle escalated customer service issues
Maintain strong relationships with clients and vendors
Utilize CRM systems and mobile tools for scheduling and reporting
Communicate service goals and quality issues to leadership


Requirements

TCEQ Class III Installer’s License (preferred)-If you do not have this license but have extensive experience in the water treatment or plumbing field, we will support you in obtaining it.*

2–3 years of experience in water treatment, plumbing, or related field
Previous experience in a leadership or supervisory role preferred
Valid driver’s license
Must pass background check and drug screening
Strong organizational and communication skills
Comfortable using CRM systems and mobile work apps


Benefits

401(k) with company matching
Health insurance
Dental insurance
Vision insurance
Health savings account (HSA)
Life insurance
Paid time off, including federal holidays
Paid training and licensing courses
Company-appointed vehicle within 90 days
Company-sponsored events and team outings


Why Join Us?

You'll be part of a supportive team that values growth—both professionally and personally. With hands-on leadership responsibilities and clear opportunities for advancement, this role is ideal for professionals ready to take the next step in their service career.

Apply today and become a key leader in our water treatment service team!


Job Type: Full-time


Pay: $70,000.00 - $85,000.00 per year


Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance


Work Days:

Monday to Friday
Weekends as needed


Ability to Relocate:

San Antonio, TX 78247: Relocate before starting work (Required)


Work Location: In person

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