Service Manager

Hey Everyone!

Trust Roofing is hiring for a Services Manager position. The services manager oversees Trust Roofing’s repair and service production managing service technicians. The role drives a concierge-level experience, coordinating schedules, ensuring compliance with standards, and maintaining transparent communication to deliver outstanding roofing services.

Key Responsibilities are listed below:

- intake service projects from sales and fully understand the scope of work and company responsibilities to execute it.

- Conduct initial client contact, review and adjust material orders as needed and ensure the sole scope aligns with company standards.

- Develop and manage service technicians schedules, staging, and quality control plans.

- Ensure daily, transparent communication with clients, setting clear expectations and timelines.

- Maintain accurate CRM updates for job costing, receipts, invoices and project documentation to support team clarity and accounting.

Schedule would be 7AM - 4PM Monday-Friday.

Pay range is between 70-95k a year.

Ideally some roofing background but this is not required.

Please message me if you’re interested in this position and if you would like to come in for an interview :)!