Service Coordinator (Solar Industry)

TITLE: SERVICE COORDINATOR

STATUS: FULL TIME/NON-EXEMPT

REPORTS TO: SERVICE MANAGER

LOCATION: CORPORATE OFFICE

ABOUT THE COMPANY

Since its launch in 1998, Stellar Solar is recognized as the premiere company to market, design and install solar energy in San Diego, with systems on over 16,000 rooftops. Our reputation for excellence continues to be fueled by our customers, with 200+ positive reviews on sites like Yelp, and our consistent A+ rating with the BBB. The Stellar Solar culture is driven by family, responsibility, quality of workmanship, and customer appreciation.

SUMMARY

The Service Coordinator is a critical part of the Service team, providing excellent customer service to existing customers by documenting customers’ concerns, tracking existing service cases, and ensuring that all open cases are completed in a timely manner. The ideal candidate will work with teammates to make sure that install and warranty obligations and customer expectations are successfully met.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

EDUCATION AND EXPERIENCE REQUIREMENTS

Hourly Rate: $26-$31/hour

Job Type: Full-time

Pay: $26.00 - $31.00 per hour

Benefits:

Schedule:

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Monday to Friday

Ability to Commute:

Ability to Relocate:

Work Location: In person