Service Coordinator
Grand Prairie, TX
Full-timeAbout This Job
At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
START YOUR CAREER NOW.
The Service Coordinator will be responsible for providing service estimates and quotations to potential service customers. Including parts pricing, labor, travel, per diem, shop supplies, etc.
JOB RESPONSIBILITIES:
•
Coordinate all service calls.
•
Opens, post, and close all SRO’s (Service Repair Orders).
•
Ensure service technicians are at least 80% - 85% billable.
•
Submit warranty claims with follow up to ensure factory pays claims.
•
Handles all shipping and receiving duties.
•
Answer all incoming service department calls first with as little consultation with mechanics as possible.
•
Cold call old customers to do service work and get out old files for review.
•
Assist in keeping ALL shop expenses to minimum.
•
Maintains technician log hours of billable and non-billable to produce efficiencies and see where expenses can be cut.
•
Other duties, as assigned.
JOB REQUIREMENTS:
•
High School diploma and/or equivalent in work experience
•
Excellent interpersonal skills, proficient in oral and written communications
•
Assembly experience preferred but not required
•
Basic reading skills. Must be able to follow directions
•
Customer service oriented
•
Computer navigation and utilization skills with excellent Microsoft office proficiency
•
Ability to perform work accurately and thoroughly
•
Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
•
High attention to detail, time management, and self-motivation skills
Similar Jobs
Trending Jobs
Apprentice Lineman
Brink Constructors, Inc.
Full-timeRapid City, SD
about 1 month ago
Electrical Engineer
Dudley Staffing
Full-time
$55 - $75
Canonsburg, Pennsylvania
3 months ago
Accounts Payable Clerk
Full-time$65000 - $65000
Dallas, Texas
3 days ago
DM
Apprentice Lineman
Delta Montrose Electric Association
Full-timeMontrose, CO
7 days ago
Attorney
Toeppich & Associates
Full-timeHouston, Texas
about 1 year ago
Apprentice Lineman I
San Patricio Electric Cooperative, Inc.
Full-timeSinton, TX
15 days ago
Associate Attorney
Buffalo Biodiesel Inc.
Full-timeBuffalo, NY
14 days ago
Solar Electrician
MN8 Energy
Full-timeCalifornia, United States
29 days ago
Sr. Polymer Scientist
ExxonMobil
Full-timeBaytown, TX
29 days ago
Quality Engineer
Jedco Inc.
Full-timeGrand Rapids, MI
25 days ago
contract landman
HPS Oil & Gas Properties
Full-timeLafayette, Louisiana
2 months ago
Summer 2025 Student Intern - IT
Entergy
Seasonal, InternshipNew Orleans, LA
24 days ago
Gas Foreman
Peak Utility Services Group
Full-timeLawton, OK
about 1 month ago
Oil and Gas Land and Title Analyst - SAM Associate II
Bank of America
Full-timeDallas, Texas
25 days ago
Assistant General Manager, Navy Yard Electric Utility
Full-time$108000 - $108000
Philadelphia, Pennsylvania
2 days ago
Finishing Helper Entry Level- Dayshift
Bonnell Aluminum
$41600 - $41600
Carthage, TN
25 days ago
SD
Service Manager
Supertech Diesel Truck Specialists
Full-timeLangley, BC
28 days ago
Senior Landman
Greenlake Energy
Full-timeAustin, Texas
22 days ago
2025 Summer Internship - Engineering
Gerdau North America
InternshipCharlotte, NC
23 days ago
SD
Service Manager
Supertech Diesel Truck Specialists
Full-timeNanaimo, BC
28 days ago