Senior Service Engineer

# Job Description Summary

GE Vernova’s Power Conversion & Storage business combines advanced energy conversion and storage systems to meet the electrification needs of utilities and industries. With a focus on power stability, energy storage and industrial electrification solutions, Power Conversion & Storage empowers customers by addressing their most complex electrification challenges and accelerating their transition to a sustainable, decarbonized future.

The Senior Service Engineer is responsible for delivering expert-level technical support and service to customers installation. This includes maintenance, troubleshooting, upgrades, and customer relationship management for GE Vernova’s power conversion systems, ensuring optimal performance and customer satisfaction.

If you are dreaming and passionate to design and/or control Low, Middle and High Voltage Power Electronics converters; which deliver high performance (better than 98% of efficiency) in an environment with condensation risks, with high vibrations (Marinized converters), Shock proved, Arc flash proved; for Industry, Oil and Gaz, Marine or Military application, with accuracy and precision better than the unit percent, and you are willing to push your limits and the technology limits, this is the right opportunity, the right team in a company with culture, ethics and ambitions as GE Vernova.

# Job Description

Roles and Responsibilities

- Provide advanced technical support for installed GE Power Conversion systems (drives, converters, and automation systems).

- Lead troubleshooting and root cause analysis for complex field issues.

- Plan and execute preventive and corrective maintenance activities.

- Coordinate with engineering and product teams to implement system upgrades and retrofits.

- Manage customer expectations and maintain strong relationships through effective communication and service delivery.

- Prepare detailed service reports and documentation for internal and customer use.

- Support service contract execution and ensure compliance with Long Term Support Agreement

- Mentor junior service engineers and provide on-the-job training.

Required Qualifications

- Bachelor’s degree in electrical engineering, power electronics, or a related field.

- Minimum 15 years of experience in engineering service or field engineering, preferably in power conversion or industrial automation.

Desired Characteristics

- Master’s Degree in electrical engineering, power electronics, or a related field.

- Strong knowledge of power electronics, control systems, and industrial electrical equipment.

- Experience with GE Power Conversion products is a strong advantage. As MV7000, SD7000, HPCi, p80i,…

- Excellent communication, customer service, and problem-solving skills.

- Willingness to travel frequently, including internationally.

- Strong oral and written communication skills.

- Strong interpersonal and leadership skills.

- Demonstrated ability to analyze and resolve problems.

- Demonstrated ability to lead programs/projects.

- Ability to document, plan, market, and execute programs.

- Established project management skills.

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes