Senior Salesforce Administrator

Overview:

# About Us

PetroChoice is a pioneer in lubricant distribution. As the nation’s leading lubricant distributor, PetroChoice provides solutions across the industrial, commercial and passenger vehicle customer segments with an extensive and high quality product offering including ExxonMobil and our licensed proprietary brands; Medallion-Plus, DynaPlex21C and Eco-Ultra.. A subsidiary of the Cosan/Moove Group, Petrochoice is revolutionizing service and disrupting the lubrication delivery market. Whether through companies committed to energy transition, with operations dedicated to integrated and efficient logistics or identifying opportunities for the development of innovative businesses, we are more than 55,000 globally distributed employees who move industries and people who, like us, walk towards a sustainable future.

In this role, you will work on some of the latest applications designed to disrupt the longstanding methodologies of lubricant delivery. With the use of analytics, data decision models, and state of the art technology, you will work directly with key client stakeholders committed to the Oil-Tech disruption. You will lead initiatives to define and solve business problems. You will be responsible for ensuring business value, communicating results, making executive presentations, and be a part of a leading business technology team, driven towards results. – If you are passionate about the latest technologies, making a difference, and contributing to an organization that is redefining the lubricant distribution sector, then we would like to speak with you.

# About the Role

We are seeking a skilled and proactive Sr. Salesforce Administrator with hands-on experience in Salesforce B2B Commerce to join our team. This role will be responsible for managing, configuring, and optimizing our Salesforce environment to support scalable B2B commerce solutions, drive operational efficiency, and enhance customer experience across our digital channels.

Responsibilities:

Salesforce Administration

- Act as primary Salesforce administrator for IT-led initiatives, including B2B Commerce enhancements and cross-system integrations.

- Coordinate with LOB-based admins to package and validate their changes in accordance with IT standards.

- Own the deployment preparation for both IT and LOB Salesforce changes using version control and release tools.

- Review and manage Jira tickets related to Salesforce workstreams, ensuring requirements are clear and deliverables stay on track.

- Manage user setup, roles, profiles, permissions, and data security.

- Perform regular system audits and data integrity checks.

- Audit and maintain data quality across key Salesforce objects (e.g., Contacts, Accounts, Opportunities), including deduplication, field usage analysis, and archival strategies.

- Implement governance standards to improve data consistency, ownership, and lifecycle management.

- Assist with modernization and feature enhancements of our B2C and B2B commerce solutions. Provide input on user experience and usability improvements.

B2B Commerce Implementation & Support

- Configure and maintain Salesforce B2B Commerce storefronts, catalogs, pricing, and product data.

- Implement technical components of B2B customer journeys as defined by business stakeholders (e.g., marketing, sales).

- Support integration with ERP, payment gateways, and other third-party systems.

Customization & Optimization

- Customize page layouts, Lightning components, and record types to meet business needs.

- Build, maintain, and optimize workflows, validation rules, process builders, and flows

- Monitor system performance and recommend improvements for scalability and usability.

Reporting & Analytics

- Build and maintain reports and dashboards to track KPIs and user engagement.

- Provide insights to sales, marketing, and operations teams based on data analysis.

Training & Documentation

- Develop user guides and conduct training sessions for internal stakeholders.

- Document system configurations, processes, and change management activities.

Qualifications:

- Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience.

- 3+ years of experience as a Salesforce Administrator. - 1+ years of experience with Salesforce B2B Classic Commerce (formerly CloudCraze). - 1+ years of experience with Salesforce B2B Lightning.

- Familiarity with version control systems (e.g., Git).

- Salesforce Administrator Certification required; B2B Commerce or other Salesforce certifications a plus.

- Strong understanding of Salesforce architecture, data model, and security.

- Excellent communication and problem-solving skills.

Preferred Skills

- Experience with Apex, Visualforce, and Lightning Web Components.

- Experience with integration tools (e.g., Dell Boomi, Mulesoft, etc.) and REST/SOAP APIs.

- Experience in B2B industries such as manufacturing, wholesale, or distribution.

- Knowledge of CPQ or quoting, order management, and customer portals.

- Agile/Scrum experience in project delivery in Jira.