Entergy

Senior Manager, Operations Lighting

LocationNew Orleans, LA

About This Job

Job Title: Senior Manager, Operations Lighting Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC This position can be filled in New Orleans, LA, The Woodlands, TX, or Little Rock, AR.

Job Summary/PurposeThe Senior Manager of Operations Lighting will lead a service organization to provide lighting solutions to residential, commercial, government and industrial customers. The organization will oversee the successful execution of installations, billing, maintenance, operations and special project execution and change management and partnerships with lighting vendors and monitor the operational performance of the utility's lighting offerings. They will work directly with the operating companies, operations, supply chain, billing and other stakeholders ensuring customer satisfaction and efficient construction and operations of lighting solutions in all participating operating companies.

Job Duties/ResponsibilitiesProduct Support and Operations:

Oversee the lighting installation, maintenance, and troubleshooting guidelines to support the sales and customer service teams during normal operations and after incident response events.
Work with operations and engineering to develop and implement consistent lighting operational practices and processes to ensure a sustainable lighting business
Monitor and streamline the processes for lighting order fulfillment, product delivery, and customer installation and support and ensure proper billing. Identify and address any operational bottlenecks or inefficiencies that could impact the customer experience or the overall success of the lighting products and services.

Product Operations Management:

Lead cross-functional product development teams to identify, evaluate, and select new lighting technologies and solutions to add to the utility's product portfolio. Ensure these products address the evolving needs and preferences of residential, commercial, government, and industrial customers
Establish and maintain strong relationships with lighting manufacturers, distributors, and other industry partners to secure favorable terms and access to the latest technologies
Establish robust product lifecycle management processes to continuously monitor the operational performance, customer satisfaction, and market competitiveness of the utility's lighting offerings. Make data-driven decisions to enhance, update, or retire products based on changing customer demands and industry trends
Monitor and report on key performance indicators, such as design and construction backlogs, customer satisfaction, and return on investment, to continuously improve lighting operations
Manage the budgets and financial performance of lighting operations
Own or oversee pilots and project execution and change management plans on lighting roadmap with cross-functional deliverables


Product Strategy Support:

Support the collaboration of the product and operations team to provide input on the technical specifications, performance, and compatibility of new lighting products being considered for the product portfolio
Support regulatory engagement and development of documentation, tariffs and testimony necessary for existing and new lighting products offered by the utility operating companies


Minimum Requirements

Minimum education required of the position

Bachelor’s degree in Engineering, Construction Management, Project Management or related field or equivalent experience


Minimum experience required of the position

Proven (typically 6+ years) progressive experience in operations, engineering, construction, project management or product management.
Experience in leading and developing people.


Minimum knowledge, skills and abilities required of the position

Technical Skills:

Proven track record of supporting growth and strong customer relationships
Strong leadership and people management skills
Excellent strategic thinking and problem-solving abilities
Experience with managing internal suppliers and external product vendors
Understanding of outdoor lighting operations and customer and market dynamics
Excellent communication and interpersonal skills
Strong financial acumen and budget management
Willingness to travel


Any certificates, licenses, etc. required for the position

None


Primary Location: Louisiana-New Orleans Louisiana : New Orleans || Arkansas : Little Rock || Texas : The Woodlands


Job Function: Professional


FLSA Status: Professional


Relocation Option: Level I


Union description/code: NON BARGAINING UNIT


Number of Openings: 1


Req ID: 118982

Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated. Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request. Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. Equal Opportunity

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

Similar Jobs

Trending Jobs

company-logo

Nuclear Technical Intern - Mid Atlantic

Constellation
Job TypeInternship
 
Lusby, MD
28 days ago
company-logo

Apprentice Lineman

Brink Constructors, Inc.
Job TypeFull-time
 
Rapid City, SD
27 days ago
company-logo

Deckhand (Houston)

John W. Stone Oil Distributor, LLC
 
Houston, TX
28 days ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
3 months ago
company-logo

Apprentice Lineman I

San Patricio Electric Cooperative, Inc.
Job TypeFull-time
 
Sinton, TX
12 days ago
company-logo

Director, Financial Planning & Analysis - Energy (Enterprise)

Pilot Thomas Logistics
Job TypeFull-time
 
Grapevine, TX
28 days ago
company-logo

Accounts Payable Clerk

Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
about 16 hours ago
company-logo

Sr. Polymer Scientist

ExxonMobil
Job TypeFull-time
 
Baytown, TX
26 days ago
company-logo

Quality Engineer

Jedco Inc.
Job TypeFull-time
 
Grand Rapids, MI
22 days ago
company-logo

Solar Electrician

MN8 Energy
Job TypeFull-time
 
California, United States
26 days ago
company-logo

Gas Foreman

Peak Utility Services Group
Job TypeFull-time
 
Lawton, OK
27 days ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
22 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
2 months ago
company-logo

Finishing Helper Entry Level- Dayshift

Bonnell Aluminum
Salary
$41600 - $41600
Carthage, TN
22 days ago
SD

Service Manager

Supertech Diesel Truck Specialists
Job TypeFull-time
 
Langley, BC
25 days ago
company-logo

Meter Technician

ONEOK
Job TypeFull-time
 
Odessa, TX
28 days ago
company-logo

Senior Investigator

Dominion Energy
Job TypeFull-time
 
Norfolk, VA
28 days ago
SD

Service Manager

Supertech Diesel Truck Specialists
Job TypeFull-time
 
Nanaimo, BC
25 days ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
19 days ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
5 days ago