Senior Manager, Large Customer Accounting Services

Job Title: Senior Manager, Large Customer Accounting Services

Work Place Flexibility: Hybrid

Legal Entity: Entergy Services, LLC

JOB SUMMARY/PURPOSE:

Oversees all activities related to Entergy’s customer’s billing, including billing exceptions, account maintenance and set-up, billing reads, edits, and tampering, to record approximately $3B in revenue. Provides leadership and supervision of the commercial, government, and industrial customer invoicing and accounting billing staff and acts as a point of contact for all escalations involving billing inquiries and complaints. Provides direction for invoicing policies, procedures, processes, controls, and systems. Works closely with all operating companies and cross-functional departments to ensure compliance with all policy, rules, and regulations, as well as resolves conflicts between work groups and takes accountability of performance results for the organization.

JOB DUTIES/RESPONSIBILITIES:

Minimum education required of the position:

Minimum experience required of the position:

Minimum knowledge, skills and abilities required of the position:

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Primary Location: Arkansas-Little Rock Arkansas : Little Rock Job Function: Professional FLSA Status: Professional Relocation Option: Level I Union description/code: NON BARGAINING UNIT Number of Openings: 1 Req ID: 118985 Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.