Senior Manager, IT Applications

POSITION DESCRIPTION

Position Title: Senior Manager, IT Applications

Reports To: Chief Information Officer

Direct Reports: No Functional Unit: Information Technology

FLSA Status: Exempt Position Type: Full-Time

Office Location: Charlotte or Denver - Corporate Office

THE COMPANY

Onward Energy is an independent power platform that owns and operates over 7 GW of utility-scale wind, solar and natural gas generation projects across the U.S. Our Vision is to reliably power a sustainable future. Our Mission is that as North America’s premier independent power generator, we will deliver renewable and reliable power to our customers, opportunities to our employees, sustainable returns to the families who invest in us, and a better world to the next generation. Corporate Offices in Denver, New York and Charlotte, we are where renewable meets reliable. See www.onwardenergy.com for more information.

THE CHALLENGE

Onward Energy has deployed Workday as its enterprise resource planning (ERP) platform and is now focused on optimizing it and integrating it into day-to-day operations across the company. The IT Applications Manager will own the full portfolio of enterprise applications, including the ERP and adjacent business systems, and drives adoption, integration, data quality, reporting, and continuous improvement in partnership with business and technology leaders. This role sets application strategy and roadmaps, governs demand, manages vendors, and ensures reliable, secure, and scalable application services that enable business outcomes.

THE RESPONSIBILITIES

Application Portfolio Ownership

- Own the strategy, roadmap, and lifecycle for all enterprise applications (ERP and non-ERP) across Finance, HR, Operations, Commercial, and other functions.

- Establish and lead governance for intake, prioritization, and delivery of application enhancements, fixes, and projects.

- Define and monitor KPIs/SLAs for availability, performance, and user satisfaction; drive continuous improvement.

ERP Optimization, Training & Reporting

- Serve as ERP product owner; lead stabilization, enhancements, and release management.

- Partner with business leaders to expand ERP adoption and standardize processes; ensure effective change management.

- Provide high-quality ongoing end-user support, including training, job aids, and maintaining a robust knowledge base to ensure effective application use.

- Develop and govern reporting and analytics capabilities in partnership with Data/Analytics teams; oversee critical operational and management reporting needs.

Integration & Data

- Oversee application integrations and data flows; partner with architecture and security teams to ensure resiliency, scalability, and security.

- Promote common data definitions and data quality across applications; support master data and reference data governance.

- Ensure appropriate controls, testing, and documentation for changes impacting integrations and data.

Service Delivery & Vendor Management

- Lead internal and external teams (implementation partners, managed services) to deliver reliable, cost-effective application services.

- Negotiate and manage software and services contracts, and track vendor performance against SLAs and outcomes.

- Establish incident/problem/change management practices aligned with ITIL/modern service management.

Security, Risk & Compliance

- Ensure application security, access controls, and compliance requirements in partnership with Cybersecurity and Compliance.

- Proactively manage risks; drive remediation plans and root-cause analysis for recurring issues.

Leadership

- Provide clear direction, coaching, and development for a high-performing, customer-focused application capability (mix of employees and partners).

- Champion business support and strong stakeholder engagement.

- Communicate status, risks, and value delivered to executive and business stakeholders; align technology work to business outcomes.

THE PROFILE TO SUCCEED

- Bachelor’s degree required – Business, Computer Science, Information Technology, or related discipline. Advanced degree (i.e. MBA or MIS), Six Sigma training or Certification is a plus. Energy experience a plus.

- 10–15 years of progressive experience leading enterprise/business applications, including ERP post go-live ownership and continuous improvement.

- Demonstrated track record to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence

- Understand interdependencies between technology, operations and business needs.

- Strong leadership and motivational skills including the ability to lead up, across and down multiple business and technology organizations.

- Ability to navigate shifting priorities and deliver outcomes in a fast-paced, growth-oriented environment.

- Excellent communication (written, verbal and presentation) and interpersonal skills.

- Sound understanding of ERP such as Workday; experience with collaboration platforms such as Microsoft Teams and SharePoint.

- Knowledge or exposure to cloud infrastructure and migration, and integration with various software solutions.

- Self-motivation and the drive to effectively own your responsibilities and continually enhance your abilities.

THE PHYSICAL REQUIREMENTS

Must be able to accomplish physical requirements with or without reasonable accommodation.

- Ability to stand, walk, talk, hear, and close and distance vision capability.

- Ability to sit, climb or balance, stoop, kneel, and/or crouch.

- Ability to lift and/or move up to 10 pounds.

- Ability to travel up to 10-20%.

THE TEAM

Onward Energy team is comprised of industry professionals who embrace our values of accountability, adaptability, collaboration, and excellence. At Onward Energy, we seek to find solutions rather than assign blame.

THE WORK ENVIRONMENT

The position functions in a smoke and vaping free professional office environment. The role routinely utilizes standard office equipment such as laptop computer, phone, and scanner/photocopier.

THE TOTAL REWARDS

Onward Energy total rewards philosophy is motivated by a key tenet of People First, and offers employees a comprehensive total rewards package which includes market competitive compensation, health, life insurance, and retirement savings benefits.

If you require an accommodation for any part of the employment process due to a disability to Recruiting@onwardenergy.com.

EEO STATEMENT:

Onward Energy is an Affirmative Action Employer, Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.