- Run scheduled service and maintenance calls for residential and light commercial HVAC systems.
- Diagnose, troubleshoot, and repair HVAC equipment, ensuring quality workmanship.
- Perform preventative maintenance on heating and cooling systems to optimize performance.
- Educate customers on system operation, maintenance, and energy efficiency.
- Offer and close maintenance agreements to homeowners and business owners.
- Recommend and sell system upgrades, replacements, and additional services.
- Maintain a high level of customer satisfaction through professionalism and clear communication.
- Accurately document service calls, recommendations, and sales in Service Titan.
- Stay up-to-date on HVAC technology, tools, and industry best practices.