Senior Digital Literacy and Adoption Analyst

JOB SUMMARY:

The Senior Digital Literacy and Adoption Analyst is responsible for creating roadmaps and strategies for the Digital Literacy team. They develop and manage communication plans to promote technologies, using creative approaches to engage underserved groups. This includes creating, updating, proofreading, and ensuring the accuracy and effectiveness of communications. The analyst leads Digital Literacy projects and campaigns, defining and tracking metrics to continuously improve the effectiveness of promotional events.

Additionally, the analyst sources and creates content to support end-user technology adoption, including email broadcasts, news articles, presentations, reference materials, websites, and videos. They collaborate with peer Technology Organization teams to understand emerging technologies and convey technical information in accessible formats to the enterprise. Creativity is essential for producing engaging content while maintaining corporate branding standards. The analyst organizes and hosts both in-person and online Digital Literacy events, leads meetings to gather content from Technology Organization teams, and consults with business teams to assess training needs.

JOB REQUIREMENTS:

MAJOR JOB RESPONSIBILITIES:

About Southern Company

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 13123

Job Category: Information Technology

Job Schedule: Full time

Company: Southern Company Services

Pay Range: 74,881.00 - 118,445.00 USD Annually: Base salary varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, and at the time of this posting, this is the reasonable salary range for this role.