Senior Commercial Compliance Investigator

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Plans, organizes and conducts compliance investigations for commercial and industrial customers to ensure that proper metering equipment is installed and billing determinates are correct so that accurate bills can be rendered. Will review complex metering installations. Provides consultation and recommendations to customers and the Company as a result of evaluating customer's metering equipment. Prepares detailed investigative reports while continually communicating with customers, drives fixing deficiencies and works with other departments as appropriate to obtain due dates and monitors corrective actions until resolved. Monitors and measures that revenue tied to investigation deficiencies are subsequently billed accordingly. Supports the organization's goals by driving continuous improvement in the areas of operational excellence, financial responsibility and customer satisfaction. Interacts with external customers and all levels of the organization. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Job Scope

Minimum Qualifications

Preferred Qualifications

Benefits Benefits

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.