Seasonal Service Dispatcher

As a Dispatcher, you will answer incoming calls, emails and fax requests from consumers regarding Irving Energy products and services. Your goal will be to engage with our residential and commercial customers and provide an excellent consumer experience. Your success will depend on your proactive ability to call and email consumers, log and communicate to appropriate stakeholders and escalate issues where appropriate. You will also work with other departments to assist in the resolution of issues or requests while taking ownership of the consumer experience.

Kindly note that this is a temporary opportunity offering a fixed-term contract. Additionally, our contact center is operational 7 days a week with hours ranging from 7:00am to 7:00pm or 9-10 pm during peak season; therefore, your shift may vary with notice

What We Offer:

Your Responsibilities:

Your Skills:

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Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’screated when our people from different backgrounds, identities, cultures and experiences share their unique perspectives.Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Customer Service

Job Requirements - Education

Diploma/High School Equivalent