Burrtec Waste Industries

Scale House Operator (Cashier)

Fontana, CA

Full-time

$45,760-$47,840

About This Job

Burrtec is a well-established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key element to our success is knowing how important each employee is in the organization. We have the following position at our Fontana/West Valley Material Recovery Facility division:

Scale House Operator

Provides a variety of customer service duties by interacting, servicing, and consulting with face-to-face customers as well as via telephone.

SALARY RANGE: $22.25/hour - $23.60/hour

ESSENTIAL DUTIES:

•

Understand and follow facility rules and regulations and is able to convey this information to customers, both face to face and on the telephone.

•

Log into the in-house on all necessary terminals to begin the day's transactions.

•

Control traffic using traffic control lights.

•

Count and record daily cash on the opening cash sheet.

•

Ask all basic questions from memory to be able to accurately transact with a customer (material, unacceptable, jurisdiction).

•

Identify various vehicle types and use the estimated vehicle weight table to transact deposits on inbound public loads.

•

Accurately counts money presented by customers for deposit/payment.

•

Apply policy on proper cash handling (checking for counterfeit bills).

•

Accurately records deposits received in the in-house system.

•

Highlight the deposit amount on the receipt given to the customer.

•

Accurately makes change.

•

Count change back to the customer.

•

Accurately identify truck numbers on account customer vehicles.

•

Apply and follow all deputy weigh master rules/guidelines.

•

Accurately enters weight indicator readouts into the in-house system for Gross and Tare weights.

•

Uses the correct terminal to scale when transacting customers.

KNOWLEDGE, SKILLS, AND ABILITIES:

•

Strong face-to-face customer service orientation coupled with interpersonal skills, which demonstrates a strong concern for satisfying the customer.

•

Good oral and written English communication skills.

•

Good listening skills and elicit information.

•

Ability to establish and maintain effective, professional, and calm working relationships with customers and co-workers.

•

Flexible and have the ability to handle multiple tasks

•

Detail-oriented and concern for quality

•

Computer Skills and the ability to operate a 10-key calculator are required.

•

Learn and correctly interpret and apply policies and procedures.

•

Accurately count money and calculate change.

TRAINING AND EXPERIENCE:

•

Previous customer service experience required

+ Cash handling experience preferred

•

Prior experience in the Waste industry is preferred

•

Bilingual in Spanish is highly preferred

PHYSICAL:

•

Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day

•

Manual dexterity and vision are sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain.

•

Hearing sufficient to understand conversations, both in person and on the telephone

WORKING CONDITIONS:

•

Will work in a scale house environment and have continuous face-to-face contact with the public/customers.

•

Working both indoors and outdoors environment.

•

Able to work overtime, weekends, and holidays.

We offer competitive wages and an excellent benefits package, including 401k and 100% paid medical/dental/life insurance and holidays/vacation/PSL.

Scale House Operator (Cashier)

About This Job

Scale House Operator

SALARY RANGE: $22.25/hour - $23.60/hour

ESSENTIAL DUTIES:

KNOWLEDGE, SKILLS, AND ABILITIES:

TRAINING AND EXPERIENCE:

PHYSICAL:

WORKING CONDITIONS:

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