Southeast Connections LLC

Savannah, GA - 10140 - Field Support Administrator

LocationSavannah, GA
Job TypeFull-time

About This Job

Southeast Connections, LLC, an Artera Company, is a recognized leader in the installation and maintenance of natural gas transmission and distributions systems. For over fifty years, we have provided customers with a highly skilled, knowledgeable workforce, supported by award winning safety, health, and environmental programs. Our site managers have the expertise to safely meet project deliverables while minimizing any adverse impacts to customers, the environment, or the communities served.

JOB PURPOSE: The Administrator acts as a liaison between field operations and office personnel and is responsible for performing a variety of essential tasks to facilitate a well-organized office. Is proficient in all aspects of Office Suite, data entry, paperwork tracking and reporting.

JOB RESPONSIBILITY SUMMARY INCLUDED BUT NOT LIMITED TO:

Develop and manage detailed spreadsheets
Collaborate with Foreman/Supervisor/Superintendent to meet customers’ needs
Coordinate and oversee various work trackers
Verify and process documentation and permits for all work as required by customer
Receive all work orders through customer portals or email
Remote ticket entry – 811 One Call training and execution
Assist Foreman with questions regarding ticket numbers, work orders, etc.
Process daily completed projects for external and internal customer records
Communicate with sub-contractors with job specific information
Process invoices for subcontractors for passthrough billing
Assist with projects and customer commitments
Assisting with new hire candidate documentation
Detailed and accurate production in a timely manner
Other tasks as required by local area field and customer


REQUIRED KNOWLEDGE, SKILLS, & ABILITIES:


Education


Required: High School Diploma

Preferred: Business degree or certificate with concentrations in business management


Experience

Preferred: 2+ years of administrative experience, preferably in the construction industry

Possess strong written and oral communicative & problem-solving skills, 2+ years in customer service, TN 811 One Call, Utilities construction, Natural Gas


Special


Knowledge/


Skills

Required: Able to work and communicate effectively in written form, over the phone, or in person with all levels of the company and customer. Strong interpersonal and teamwork skills. Possess moderate MS Excel and MS Word skills. Must be detailed orientated and be able to multi-task accurately as well as adept at meeting deadlines.

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