Stellar Roofing, a fast-paced roofing and home exterior company seeking a dedicated and reliable Sales & Production Liaison to join our dynamic team. This position plays a critical role in ensuring smooth day-to-day operations and delivering top-tier support to both our internal team and our valued customers.
Key Responsibilities:
•Monitor the sales pipeline regularly for new jobs that require review.
•Verify that all required documents are properly uploaded into the Lead Platform (LP).
•Review sales contracts thoroughly to ensure accuracy, completeness, and compliance with company standards.
•Cross-check sales contracts against Production Notes to guarantee consistency and clear job expectations.
•Confirm financing arrangements or securing necessary down payments and final payments prior to production.
•Conduct contract review calls with customers to welcome them, clarify details, and align expectations.
•Release jobs to the Commission Specialist once deemed Ready to Produce.
•Oversee all gutter-related projects, coordinating efficiently with subcontractors.
•Maintain up-to-date project schedules and completion dates in the CRM and approve labor invoices.
•Collaborate with the Director of Sales to identify and communicate areas for operational improvement.
•Perform additional tasks assigned to support the sales and production workflow.
Qualifications:
•Previous experience in a coordination or liaison role, preferably within the construction or roofing industry.
•Strong attention to detail and organizational skills.
•Excellent verbal and written communication skills.
•Proficiency in CRM systems and project management software.
•Ability to work cross-functionally and prioritize tasks in a fast-paced environment.
•Customer-focused with a commitment to delivering high-quality service.
Compensation: $20.00 to $25.00
Benefits:
•Cell phone reimbursement
•Flexible Spending Account
•Opportunities for advancement
About Us:
Stellar is the largest and most trusted roofing and home exterior contractor in Upstate New York, proudly serving our community for over 10 years. We're seeking enthusiastic and results-driven team members to join us and play a key role in our success. If you're a motivated individual with excellent skills and a passion for achieving targets, we want to hear from you!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
Schedule:
Work Location: In person