Sales Manager

Sales Responsibilities:

1. Identify and pursue new business opportunities, including inbound leads and proactive outreach. Proactive outreach including, but not limited to, cold calling, cold emailing, door to door, social selling and marketing through online social platforms, and networking through events or groups.

2. Maintain and grow relationships with existing clients through regular check-ins and upselling/cross-selling opportunities.

3. Help prepare and deliver customer quotes in a timely and accurate manner.

4. Follow up on outstanding quotes and proposals to close sales efficiently.

5. Track and manage all sales opportunities using the company’s CRM or tracking tools.

6. Negotiate pricing and delivery terms within company guidelines.

7. Maintain knowledge of company products, services, and capabilities.

Customer Interaction & Relationship Management:

1. Serve as the primary point of contact for customer inquiries, updates, and problem resolution.

2. Ensure high levels of customer satisfaction and relay feedback to production or management.

3. Coordinate with customers to gather technical drawings, specifications, or documents required for quoting or production.

4. Develop targeted outreach campaigns for dormant or cold accounts.

Internal Coordination:

1. Communicate with production, engineering, and purchasing teams to confirm lead times, material availability, and scheduling.

2. Handoff finalized jobs to production with complete and accurate documentation.

3. Attend production meetings when necessary to provide customer updates or clarify project intent.

Administrative & Reporting:

1. Log all activity, quotes, and closed sales in company systems or reports.

2. Monitor job progress and proactively update customers on delivery timelines or changes.

3. Help maintain documentation such as order confirmations, change orders, or credit memos.

4. Support tracking and reporting of sales metrics and KPIs (e.g., monthly sales totals, quote win rates).

Process Improvement & Collaboration:

1. Identify opportunities to improve quoting accuracy, speed, or customer experience.

2. Contribute feedback on workflow or documentation gaps that impact sales or customer handoffs.

3. Participate in sales meetings, team discussions, and strategy planning sessions.

Qualifications

Summary

As a Sales Manager, you will be instrumental in driving business growth through effective sales strategies and account management. Reporting to the Administrative director, you will leverage your negotiation and analysis skills to identify opportunities and foster relationships with clients. Your expertise in B2B sales and CRM software will enhance our marketing efforts and streamline processes. With a focus on leadership and team development, you will drive sales to achieve sales targets while ensuring exceptional customer service. Join us to lead our sales initiatives in a dynamic manufacturing environment.

Job Type: Full-time

Pay: $55,000.00 - $105,000.00 per year

Benefits:

Schedule:

Ability to Commute:

Ability to Relocate:

Willingness to travel:

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25% (Preferred)

Work Location: In person