Job Summary
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions efficiently. Your ability to engage with customers, promote products, and maintain a positive shopping experience will be essential to our success.
Responsibilities
•Provide outstanding customer service by greeting customers and assisting them with their inquiries.
•Process transactions accurately using cash handling procedures and point-of-sale systems.
•Engage in upselling and cross-selling of products to enhance the customer experience and increase sales.
•Conduct product demonstrations to showcase features and benefits, encouraging customer purchases.
•Maintain a clean and organized checkout area while ensuring all merchandise is well-stocked.
•Handle customer complaints or issues with professionalism and resolve them effectively.
•Uphold company policies regarding returns, exchanges, and payment methods.
•Collaborate with team members to achieve store goals and maintain a positive work environment.
Qualifications
•Previous experience in a grocery store or retail sales environment is preferred but not required.
•Strong cash handling skills with basic math proficiency for accurate transaction processing.
•Bilingual abilities are a plus, enhancing communication with diverse customers.
•Excellent phone etiquette for handling inquiries over the phone when necessary.
•Ability to engage customers through effective sales techniques, including upselling and product demos.
•Strong interpersonal skills with a friendly demeanor to foster positive customer relationships.
•Ability to work flexible hours, including evenings and weekends as needed.
Join us in creating an exceptional shopping experience for our customers while developing your skills in a dynamic retail environment!
Job Type: Full-time
Pay: $14.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Ability to Commute:
•Fort Worth, TX 76106 (Required)
Ability to Relocate:
•Fort Worth, TX 76106: Relocate before starting work (Required)
Work Location: In person