RRC - Administrative Assistant III

RRC - Administrative Assistant III (00051943)Organization: RAILROAD COMMISSION OF TEXAS

Primary Location: Texas-AustinWork Locations: RRC Headquarters 1701 N Congress Avenue Austin 78701

Job: Office and Administrative Support

Employee Status: Regular

Schedule: Full-timeStandard Hours Per Week: 40.00

Travel: No

State Job Code: 0154

Salary Admin Plan: A

Grade: 13

Salary (Pay Basis): 3,300.00 - 3,833.33 (Monthly)

Number of Openings: 1

Overtime Status: Non-exempt

Job Posting: Aug 20, 2025, 8:00:12 AM

Closing Date: Sep 3, 2025, 11:59:00 PM

Description

The Railroad Commission of Texas is a state agency with primary regulatory jurisdiction over the oil and natural gas industry; pipeline transport and pipeline safety; natural gas utilities; the LP-gas industry, and surface mining operations. You can find more details about us on the Railroad Commission of Texas’ website here https://www.rrc.texas.gov/about-us/.

To support our mission to serve Texas, we need great people to join our team. We provide a great working environment along with outstanding benefits, including:

- Generous paid time off including vacation, sick time, and at least 12 paid holidays per year

- Flexible work schedules

- Retirement pension with a 150% agency match – you can watch this YouTube video that describes this amazing benefit https://www.youtube.com/watch?v=AJI6M7g73-w

- 401(k), 457(b) and Roth

- Health premiums 100% paid for full-time employees

- Tuition Reimbursement

- Wellness and Exercise Leave

- Career development programs/opportunities for advancement

For a complete list of our total compensation package please visit our website at https://www.rrc.texas.gov/about-us/jobs/. To view benefits available to all State of Texas employees visit the Employee Retirement Systems website at https://ers.texas.gov/benefits-at-a-glance.

Job Description

The Railroad Commission of Texas regulates the use of alternative fuels. These alternative fuels are liquefied petroleum gas (LP-gas, propane), compressed natural gas (CNG) and liquefied natural gas (LNG). The Oversight and Safety Division is seeking an Administrative Assistant to perform complex administrative support work in the Commission’s alternative fuels department (AFS). Job duties involve handling main line phone queues; distributing correspondence and documents; allocating payments received; responding to open record requests, including internal and external inquiries; processing administrative actions resulting from inspections; updating the AFS portion of the agency website; maintaining data entry into a Salesforce application; processing certification renewals and performing a broad variety of administrative assistance as assigned. Work is performed under the general supervision of the AFS Licensing and Compliance Manager with moderate latitude for the use of initiative and independent judgment.

The following link provides additional information relevant to the Alternative Fuels Safety Department: https://rrc.texas.gov/alternative-fuels/

Essential Job Duties

- Distribute correspondence and documents.

- Allocate payments received.

- Screen and field incoming calls with professionalism.

- Process administrative actions resulting from inspections.

- Respond to open record requests regarding alternative fuels, including internal and external inquiries.

- Update the AFS portion of the agency website.

- Process certification renewals.

- Process travel requisitions and vouchers.

- Manage process documentation and data entry into a Salesforce application.

- Perform a broad variety of administrative assistance as assigned.

- Assist with:

- Data entry of AFS forms.

- Running and tracking reports on a monthly, quarterly, and annual basis.

For Military Crosswalk information, please visit: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf

Qualifications

Minimum Qualifications

- High school diploma or GED.

- 2 years of experience in administrative support work or customer service or clerical work in a professional office practice.

- Experience and education may be substituted for each other on a year for year basis.

- Must be able to work Monday through Friday 8:00AM – 5:00PM.

Preferred Qualifications

- Experience with the Salesforce Application or similar CRM databases high preferred.

- Experience in data entry.

- Experience in processing open record requests.

- Experience with Salesforce or similar CRM databases.

Knowledge, Skills, and Abilities

- Demonstrates excellent organizational, communication and writing skills.

- Proficiency in the use of computer systems utilizing Microsoft Office Suite and database systems.

- Ability to maintain working relationships with internal/external stakeholders.

- Ability to address issues/concerns in a professional manner.

- Ability to work effectively on a team.

- Ability to take initiative and work independently.

- Ability to respond to public inquiries in a timely manner.

- Ability to use a multi-line phone and route calls appropriately.

- Ability to implement administrative procedures.

- Ability to respond to high pressure situations and meet changing demands and timelines.

- Knowledge of office practices and administrative procedures.

- Skill in the use of standard office equipment and computers.

Computer Skills

- Proficiency in the use of a computer and applicable software necessary to perform work assignments.

- Microsoft Word and skill in Excel and other tools for data collection.

- Experience with Salesforce, or similar software tools.

- Must be able to learn new systems quickly.

Work Hours: Standard office hours for Commission employees are 8:00 a.m. to 5:00 p.m., Monday through Friday. Our agency offers alternate schedules for employees, as long as it does not adversely affect operations and service levels, and standard hours of operation are maintained. Alternate work schedules may be discussed with the hiring manager during the interview process.

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the CAPPS Recruit Prescreening Questionnaire to be considered for the posting. To complete the Prescreening Questionnaire, go to CAPPS Recruit to register or login: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

Remarks:

- There is one available position.

- Official transcripts, DD214 or DD1300, copies of license/certifications, or other minimum requirement validations will be requested at the time of the job offer.

- Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

- Criminal background checks will be conducted on all final candidates. An applicant who has been convicted of a criminal offense relevant to the position may be disqualified from employment.

THE RAILROAD COMMISSION OF TEXAS ONLY ACCEPTS ONLINE APPLICATIONS FOR THIS POSTING.

Due to the high volume of applications we do not accept telephone calls. Only candidates selected for interview will be contacted. Notifications to applicants are sent electronically to the email address you provide.

The Railroad Commission of Texas is an Equal Opportunity Employer and does not

discriminate on the basis of race, color, national origin, sex, religion, age

or disability in employment or in the provision of services.

The Railroad Commission of Texas is a tobacco-free workplace.