- 1-2 years AmSpec billing experience
- Communication and ability to work with Management, Operations, RMS team, & Billers.
- Willingness to learn and navigate through different systems and portals.
- Ability to teach with kindness.
- Ability to prioritize tasks based on level of importance.
- Ability to exercise good judgment and problem-solving skills.
- Ability to work well in team environment and/or independently.
- Must be detail oriented.
- Must be data and evidence driven.
Positive professional attitude and strong work ethic.
- Assigned client(s) to review/approve invoicing
- Ensure that specific client PRA is being handled and interpreted correctly.
- Kindly and positively provide support and mentorship to billers.
- Assisting at EOM to ensure all of NAM is closed on time.
- Ensure that all deadlines are met accurately and timely.
- Handling disputes and customer questions pertaining to invoices when needed.
Office Environment – work is generally during the traditional business hours; however, the month end close week requires work during non-traditional office hours as needed to meet deadlines.
- Bilingual is preferred, but not required (Spanish)
Closing days require working non-traditional/extended office hours.