Border States Electric

Returns Associate

Returns Associate
Notice info
LocationWilliston, ND
On-site
Oil and Gas

About This Job


Flexibility Option:


Job Req Id: 30491


Description:

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Williston, ND



Job Summary

The Returns Associate supports the day-to-day operations of the branch in providing customer service. Processes return purchase order credits from vendors (RMPOs). Researches and resolves discrepancies in quantity and pricing on non-stock items.


Responsibilities


Essential Functions

Processes customer returns, oversees damage and defective inventory returns, while being the branch lead for CMI-VMI.

Processes return purchase order credits from vendors (RMPOs).
Researches and resolves discrepancies in quantity and pricing on non-stock items.
Oversees cash deposits for branch and branch cash box accuracy.
Informs proper departments of inventory discrepancies and other inventory problems or concerns.


Non-essential Functions

May assist in providing customer service functions, including but not limited to answering phones, expediting, and resolving customer service issues.
Performs other duties as assigned by supervisor or designate.


Qualifications

Two-year business/trade degree or the equivalent in work experience.

Prior electrical distribution experience with good knowledge of electrical products or systems preferred.
Possess a valid driver’s license to operate company vehicles.
Good working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, email and SAP software preferred.


Skills and Abilities

Excellent interpersonal, written, and verbal communication reading skills.

Ability to effectively plan and organize.
Excellent customer service skills include being competent, accurate, responsive, and engaged.


Physical Requirements

Frequency at which you would carry/lift in a typical day:

Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

Lift from Waist:

+ < than 10 lbs. - Not at all + 10 to 25 lbs. - Not at all + 26 to 50 lbs. - Not at all + 51 to 75 lbs. - Not at all + 75 to 100 lbs. - Not at all + 100+ lbs. - Not at all
Lift from Floor:
+ < than 10 lbs. - Frequently + 10 to 25 lbs. - Frequently + 26 to 50 lbs. - Frequently + 51 to 75 lbs. - Occasionally + 75 to 100 lbs. - Not at all + 100+ lbs. - Not at all
Carried for Distance:
+ < than 10 lbs. - Not at all + 10 to 25 lbs. - Not at all + 26 to 50 lbs. - Not at all + 51 to 75 lbs. - Not at all + 75 to 100 lbs. - Not at all + 100+ lbs. - Not at all


Physical Activity

Frequency at which you would do the following in a typical day:

Sitting (a continuous period of being seated) - Frequently

Standing (for sustained periods of time) - Frequently
Walking (moving about on foot to accomplish tasks) - Frequently
Bending/stooping (downward and forward) - Frequently
Crawling (moving about on hands and knees or hands and feet) - Occasionally
Climbing/Walking Stairs (ascending or descending) - Frequently
Reaching (extending arms in any direction) - Continuously
Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
Balancing (maintaining body equilibrium to prevent falling) - Frequently
Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Frequently
Pushing/Pulling (using upper extremities to press against or draw or tug) - Frequently
Grasping (Applying pressure to an object with the fingers and palm) - Continuously
Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
Talking (expressing or exchanging ideas by means of the spoken word) - Frequently
Driving (the control and operation of a motor vehicle) - Occasionally
Desk work (work usually performed at a desk) - Frequently
Use of a computer - Frequently
Use of a telephone - Frequently
Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
Exposure (to adverse weather & temperature conditions) - Occasionally
Travel (travel needed to perform job duties) - Occasionally


Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

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