Irving Oil Limited

Retail Operations Manager

LocationSaint John, NB
Job TypeFull-time

About This Job

As the Retail Operations Manager for New Brunswick, you will be managing your assigned territory and provide critical operational support to our retail sites and site operators. Your goal will be to develop and maintain strong relationships with our operators to ensure sales growth. Your success will be dependent on your ability to maintain relationships with our operators, drive strong sales for your territory, and manage all aspects of your assigned territory.


What We Offer:

Work Environment – Hybrid role with travel throughout your territory expected, as needed
Hybrid Work Model – Allows for a blend of in-office and work-from-home days
Competitive Compensation – Including an annual bonus plan and pension plan
Flexible Benefits Plan – in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs.
Paid Vacation – Plus an annual option to purchase additional vacation too
Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program
Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program


Your Responsibilities:

Lead and provide a safety culture including personal and process safety
Develop local and regional market and industry expertise
Develop annual volume and financial budgets for existing sites located in assigned territory
Responsible for profit & loss performance and achieving annual budgets for the assigned territory
Provide day to day operational support to the existing dealer and joint venture network and proactively collaborate with dealers and joint venture partners to develop and execute growth plans
Negotiate existing dealer contract renewals and achieve new retail site growth targets and prepare supporting business cases for approvals
Maintain site level operating standards
Develop and implement 5-year business and market plans for assigned territory
Develop and maintain strong customer relationships and be a key contact for support
Implement marketing and sales initiatives and communicate these programs within our network
Work closely with marketing and IT to ensure we have a competitive offering in the market
Work with the Credit department to manage and limit risk exposure


Your Skills:

Advanced Microsoft Office skills
Financial acumen, with strong negotiation skills and an ability to influence
Excellent verbal and written communication skills
Goal oriented, with an ability to make independent decisions within established business criteria
Strong presentation skills
Ability to work in a fast-paced environment and adapt easily to change


Your Experience:

5-10 years of experience in a sales related role, preferably within the retail petroleum industry
Proven track record of successful sales prospecting and territory management

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.​


#LI_Hybrid


Job Type: Full-time


Schedule:

Monday to Friday
On call


Language:


French (preferred)


Work Location: On the road


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