Global Partners LP

Retail Marketing Loyalty Program Specialist

Retail Marketing Loyalty Program Specialist
Notice info
LocationWaltham, MA
Job Typefull time
On-site
Oil and Gas

About This Job

The Retail Marketing Loyalty Program Specialist plays a key role in supporting and executing loyalty program promotions through Paytronix and other platforms. This role will ensure timely setup, coordination, testing, and troubleshooting of promotions across marketing systems and retail stores. The ideal candidate is detail-oriented, collaborative, and has strong communication skills to manage cross-functional initiatives that support member engagement and program success.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you the opportunities to push your career to the next level.

The Types of “Energy” You Bring

Receives general direction and exercises some independent judgement

Excellent verbal and written communication skills


“Gauges” of Responsibility

Promotion Management:
Work with cross functional teams to understand all promotions
Communicate all retail loyalty promotions to Paytronix using the shared promotion tracker.
Set up applicable product categories and populate them with accurate UPC codes to ensure proper execution of all promos.
Provide reporting as needed to teams on promotion performance
Testing & Coordination:
Collaborate with Paytronix and Global Business Analysts to coordinate and conduct end-to-end testing of loyalty promotions.
Validate promotional functionality prior to launch to ensure flawless member experiences.
Troubleshooting & Support:
Serve as the point of contact for all Global Works support tickets related to loyalty promotions.
Troubleshoot issues by working with cross-functional teams, including marketing, IT, and store operations, to resolve problems promptly.
Communicate resolution updates to stakeholders, including frontline store teams.


“Fuel” for You

Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
The Road Ahead – We offer 401k and a match component!
Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
Give Back! We believe in community support. We know everyone gives in their own way, that’s why we offer paid volunteer time-off to you to help an organization of your choice.


The GPS of our Interview Process

First thing first, if you’re interested in the role, please apply.
A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter will contact you.
We conduct “in-person” (Teams) interviews and provide additional interview information or other items needed at that time.


Qualifications

3+ years of experience in retail marketing, loyalty program coordination, or a related field.
Bachelor's degree is required.
Familiarity with Paytronix or similar loyalty platforms is a strong plus.
Understanding of product categorization and UPC management.
Strong project coordination skills with attention to detail.
Excellent verbal and written communication skills.
Proficiency in Microsoft Word, Excel and related productivity tools.
Ability to manage multiple projects simultaneously in a fast-paced environment.
Experience working with cross-functional teams including analytics, IT, and store operations.
Knowledge of customer loyalty program mechanics and retail promotional strategies.
Experience using ticketing systems

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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