Irving Oil

Retail Associate

LocationSouth Royalton, VT
Job TypePart-time

About This Job

As a Retail Associate, you will greet customers, deliver exceptional service with courtesy, and handle inquiries. Your goal will be to provide exceptional service and customer experiences. Your success looks like supporting team members and customers during every interaction.


What We Offer:

Competitive Compensation – Including a company matched 401k and a Sign-On Bonus
Paid Vacation
Wellness Support – With 24/7 access to our Employee & Family Assistance Program


Your Responsibilities:

Promote, work, and act in a manner consistent with the brand and “The Irving” customer experience standards
Greet customers, including answering phones, provide clients with the highest level of customer service that is uniquely Irving demonstrated through a courteous demeanor, and outstand service
Scan products, receive and process all payment transactions according to standard procedures and helping customers use processing equipment
Handle customer inquiries or complaints in line with policies and procedures
Keep track of all cash/ credit transactions, count cash intake and perform audits (daily, weekly, and monthly) ensuring cash/ credit intake equals receipts
Assist in keeping the maintenance of the store and stocking shelves as needed


Your Skills:

Basic math skills
Attention to detail
Customer service


Your Experience:

2 years in a customer service role
G.E.D or equivalent

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’screated when our people from different backgrounds, identities, cultures and experiences share their unique perspectives.Diversity is key to our success and inclusion is everyone’s responsibility.


Job Requirements - Work Experience


Customer Service


Job Requirements - Education


Diploma/High School Equivalent

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