Service Master of Charleston

Residential & Commercial Floor Cleaning Coordinator

LocationNorth Charleston, SC
Job TypeFull-time
Salary$35,360-$39,520

About This Job


Job Description

ServiceMaster of Charleston seeks a highly organized and detail-oriented individual to join our team. The ideal candidate will provide essential support to ensure efficient office operations, assist with administrative/technical tasks, and contribute to a productive work environment. Strong analytical skills and ethics are requirements.

Job Title: Residential & Commercial Floor Cleaning Coordinator Job Type: Full-Time (Monday – Friday) Location: Charleston, SC Pay: $17 – $19 per hour | 40–50 hours per week

About Us:

We are a trusted and growing cleaning and restoration company serving the Charleston area, providing expert floor care services to both residential and commercial clients. We are looking for a dependable and proactive Floor Cleaning Coordinator to manage scheduling, communication, and client engagement for our floor cleaning division.

Position Summary:

In this full-time role, you will coordinate cleaning schedules, communicate with both clients and technicians, and prospect past and future cleaning opportunities to keep our calendar full. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, customer-focused environment.


Key Responsibilities:

Schedule and coordinate residential and commercial floor cleaning jobs

Act as the main point of contact for clients and cleaning crews
Ensure crews are dispatched and prepared with all job details
Follow up with past clients to schedule future services
Identify and reach out to potential new customers (residential and commercial)
Maintain accurate records of schedules, customer communication, and service notes
Resolve scheduling conflicts or customer issues as they arise
Answer multiple phone lines


Prospecting Duties:

Maintain a follow-up schedule for past cleaning clients
Conduct light outreach (calls/emails) to encourage repeat or seasonal bookings
Support lead generation efforts for commercial accounts
Assist in coordinating promotional campaigns or referral programs


Qualifications:

Experience in scheduling, dispatch, coordination, or customer service preferred
Proficiency in Microsoft Word, Outlook, and Excel is mandatory
Excellent phone, email, and organizational skills
Ability to multitask and manage shifting priorities
Industry knowledge is a plus, but not required—we will train the right person
Must be based in or around the Charleston area


Schedule:

Full-Time | Monday to Friday
40 to 50 hours per week (occasional flexibility required)


Compensation & Benefits:

$17 – $19 per hour, based on experience
Weekly pay
401(k) with company match
Health, dental, and vision insurance
Life insurance
Critical illness & accidental insurance
Long-term and short-term disability coverage
Paid time off and paid holidays
Referral bonus program
Ongoing training and personal development support


Job Type: Full-time


Pay: $17.00 - $19.00 per hour


Expected hours: 45 – 50 per week


Schedule:

8 hour shift
Day shift
Monday to Friday
On call
Overtime
Weekends as needed


Supplemental Pay:


Overtime pay


Work Location: In person

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