Residential Account Manager

About Us

South Jersey Gas is a natural gas utility company that delivers safe, reliable, affordable clean energy to over 400,000 residential, commercial, and industrial customers in Atlantic, Cape May, Cumberland, Salem, and portions of Gloucester, Burlington, and Camden counties in New Jersey. At our core, we are dedicated to being a committed community partner, providing exceptional customer service and developing innovative clean energy solutions to meet the needs of the future.

At South Jersey Gas, we believe that our employees are our most valuable asset. Whether you’re a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.

Position Summary

The Residential Account Manager for South Jersey Gas is responsible for growing residential customer conversions through proactive sales outreach, contractor engagement, and community involvement. This field-based role focuses on converting homes to natural gas and supporting customers through the conversion journey.

Essential Functions:

- Execute targeted sales strategies to convert on-main prospects to natural gas service.

- Leverage cold calling, door-to-door outreach, and neighborhood canvassing to generate leads.

- Provide clear guidance to customers on the conversion process and expected timelines.

- Develop partnerships with contractors and trade professionals to build a strong referral network.

- Track all customer and sales activity using Salesforce and maintain accurate documentation.

- Promote energy efficiency program benefits during the onboarding process.

- Attend sales trainings, team meetings, and community engagement events.

- Work in the field, including site visits in varying environmental conditions.

Qualifications

Required Background:

- Bachelor’s degree with a minimum of 2 years of relevant experience

- Master’s degree with 0 years of relevant experience

- Equivalent work experience may be considered in lieu of degree

Required Skills:

- Sales experience, with a strong background in direct outreach and conversion-based selling.

- Proficiency in Salesforce or similar CRM systems and Microsoft Office.

- Exceptional interpersonal, organizational, and communication skills.

- Demonstrated ability to meet or exceed sales goals.

- Valid driver’s license and reliable transportation.

- Strong initiative, problem-solving capabilities, and ability to work independently.

Explore the Possibilities

South Jersey Industries employs a diverse range of talent – from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you’re sure to find an opportunity that makes you feel included, empowered, and ready to “bring your whole self to work” every day.

Benefits Package Overview

SJI offers a competitive and comprehensive benefits package to eligible employees.

The SJI “Total Rewards” Benefits Package include:

- Flexible vacation, Paid Time Off, and Sick Leave package

- Comprehensive Health, Dental, and Vision Insurance

- Short-term and Long-term Disability Insurance

- 401(k), with generous company match

- Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

Equal Opportunity/Affirmative Action Employer

At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.