Seeking a personable and responsible Resident Manager to assist with onsite activities at a well located apartment property in Oakland. This role will assist our off-site management and maintenance staff in ensuring that our client’s property meets certain standards for occupancy, habitability and desirability in the market.
Responsibilities include:
•Professional and timely communications with tenants, vendors, associates, our client, supervisors, government and financial services representatives, etc.
•Showing vacant units to prospective renters
•Ensure the property common areas and grounds are kept tidy and presentable
•Work Order fulfillment (generally basic interior and exterior maintenance/repairs, basic turnovers, etc.)
•key coordination support as necessary
•Reporting assistance as needed
•Assist our field Inspections Logistics Coordinator to ensure our units meet departmental standards for habitability, safety and marketability.
•Conduct activities in coordination with our 24/7 maintenance call center
•Assist maintenance leadership with aspects of a unit turn over and capital improvement process
•Assist with rent collections, posting notices, if/when necessary
•Perform other assigned functions as necessary
Requirements include:
•Must live on site - a 1BR/1Bth unit will be made available at a highly reduced rate
•Ability to work and communicate professionally with a wide variety of people and personalities
•Ability to prioritize, organize and complete tasks or multi-step processes is essential.
•Ability to properly conduct basic maintenance repairs and turnover projects
•Ability to learn and use new processes, software programs or mobile applications
•Ability and willingness to protect operations by keeping sensitive information confidential
•Consistency and reliability
•Diplomatic, tactful, team player
•Solid written and verbal communication skills
•Ability to use common smart phone applications
•Maintenance experience is necessary, property management experience is a plus but can be taught.
•Must have satisfactory references
We use industry leading property management software (Appfolio), and collaboration and productivity software (Microsoft Teams/Outlook/OneDrive/etc). This position will primarily conduct activities on the specific property. We have an informal and congenial working atmosphere but high standards for productivity, professional tact and reliability. This is an at-will, part-time position. As required by law, the position must live on-site.
This company is an Equal Opportunity Employer. All qualified applicants are encouraged to contact us and provide your resume.
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and tenants, responsibilities may be modified at any time.
Job Type: Part-time
Pay: $25.00 - $35.00 per hour
Expected hours: 5 – 35 per week
Benefits:
Schedule:
Experience:
•Maintenance: 1 year (Required)
License/Certification:
•Driver's License (Required)
Work Location: In person