Regional Operations Manager - Beautiful North Carolina

Great Opportunity ! Experienced Waste Industry Leader in Beautiful North Carolina.

Join our Awesome Team ... Apply today!

The Regional Operations Manager provides support for the efficiency of all operations within the region. Through superior communication, relationship building, client retention, team training & development efforts. The Regional Operations Manager uses conceptual/strategic process skills to understand the operations of each division and how to influence leadership to drive change for maximum efficiency. Strategic process improvements are targeted, qualified and measured for the success of all operations. This position supports the prospecting efforts for all major potential clients within the municipal sector and works closely with Municipal Marketing to provide guidance and direction for completion of new municipal proposals, bids and RFPs. Additionally, expense reduction and revenue increase efforts are closely aligned with annual budget.

ESSENTIAL JOB FUNCTIONS:

1. Support Regional Vice President and staff with managing and oversite for region

2. Municipal retention through deploying bench strength when there are operational issues on certain contracts.

3. Develop needed processes and procedures as they are identified

4. Support operational projects that focus on increasing productivity and improving service.

5. Leverages through strategy assessments, planning, and cross functional interaction a high degree of internal and external client satisfaction.

6. Drives acquisition and retention of governmental (city and county) contracts by maintaining critical relationships with elected officials, appointed staff and others influencing municipal contract decisions.

7. Supports new municipal contract start up and acquisition transitions

8. Direct DM's on processes and procedures required to be a successful operation. Work to enforce an understanding of how the processes work and how to interpret and react to results.

9. Training supervisors on all facets of their responsibilities and helping them to become more organized and effective. Includes education on how to meet P&L goals and understand what drives specific line items and how Division Managers can effect change.

10. Accountable for assisting clients and functioning in a consultative "industry expert" capacity.

11. Quantify KPI's for the DM's and help develop improvement plans. Educate DM's on how to interpret data and use to coach drivers.

12. Stays directly involved in complaints resolution as expressed by municipal staff and key officials.

13. Actively participates in community events and activities where applicable to promote WP's differentiable difference (e.g. Local League of Cities, Keep America Beautiful affiliates, community cleanup events, civic associations, local charitable organizations).

14. Ensure the Regional Safety Program as outlined by RSM is implemented, coached and executed and evaluate Division Manager initiatives for sales plans and goals.

15. Supplement supervision to help cover vacations in the region

QUALIFICATIONS:

OTHER JOB RESPONSIBILITIES:

Requirements:

Special Considerations/Physical Work Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

WORK ENVIRONMENT:

Normal setting for this job is: Office Setting and outside operations. This is a high visibility position and requires a professional yet casual appearance.

Additional Details :

Waste Pro supports a diverse workforce and is an Equal Opportunity Employer. Waste Pro does not discriminate against individuals based on race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.