Regional Field Service Manager

Company Description

ZAVTEK is one of the largest privately held critical power service organizations in the nation, offering preventive maintenance, 24/7 emergency service, consulting, and uninterruptible power system equipment sales and rentals. We specialize in components of critical power systems, representing best-in-class manufacturers such as Mitsubishi, Starline, LayerZero, and Enersys. Our highly trained technical staff, with an average tenure of seven years, ensures continuity of service for our customers. ZAVTEK is distinguished by strong relationships with both customers and employees, fostering long-term dedication and satisfaction. Visit our website for more information.

Role Description

This is an on-site, full-time role for a Regional Field Service Manager located in Sterling, VA. The Regional Field Service Manager will oversee the daily operations of the field service team, including scheduling, coordinating, and supervising visits to client sites. Responsibilities include ensuring the quality and timeliness of preventive maintenance, troubleshooting, and emergency services. The role involves comprehensive management of uninterruptible power systems, maintaining compliance with environmental regulations, and ensuring customer satisfaction and retention.

Qualifications

- Experience in managing field service teams and coordinating field visits

- Technical expertise in critical power systems, including UPS, PDU, generators, and compliance equipment

- Strong problem-solving and troubleshooting skills

- Excellent organizational and project management skills

- Effective communication and interpersonal abilities

- Ability to work onsite in Sterling, VA

- Bachelor’s degree in Electrical Engineering or a related field is preferred