Regional Business Manager

About Us:

EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and education sectors.

Job Title: Regional Business Manager

Job Summary:

EMCOR Facilities has an opportunity for a Regional Business Manager. The Regional Business Manager is accountable for the overall financial performance (P&L) and senior level customer relationship of assigned accounts. This includes, but is not limited to, achieving/exceeding revenue and margin targets, maintaining and improving client satisfaction, retention and account expansion. In conjunction with the General Manager or Account Director, this position will help develop and execute strategic direction and be accountable for implementation. Regional Business Managers provide indirect leadership and work in partnership with internal stakeholders (Operations, Procurement, and Finance) to ensure all services are completed in accordance with contractual requirements and all customer and service provider issues are addressed in a timely manner. Must be able to travel 40% or more of the time and have strong financial acumen and analytical abilities.

Essential Duties and Responsibilities:

Account Management. Will regularly meet with clients to discuss performance results, operations reviews, work management process reviews, benchmarking reviews, etc.; monthly and quarterly meetings will be used to evaluate performance results and address issues and overall business objectives.

Business and Operations Planning. The Regional Business Manager will be responsible for ensuring alignment with client overall objectives and performance metrics.

Scope Decisions. Identify best practices and KPIs that will be used to manage and evaluate account performance.

Service Level Agreements. Measuring performance is critical in our ability to continuously improve services. The Regional Business Manager will drive the service levels across the portfolio, working closely with the client team to develop specific performance metrics that are based on business strategy and operational requirements. Ensure service meets or exceeds customer contractual requirements.

Monthly Reporting. The Regional Business Manager will structure, prepare and analyze monthly reports to ensure strategic alignment and optimal delivery of service.

Qualifications:

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As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Equal Opportunity Employer

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