Regional Account Manager

Position Overview:

The Regional Account Manager is responsible for communicating the benefits of a company’s products in order to drive Rentals, Sales, Repairs & Calibration Services, and Training. Regional Account Managers will grow their customer portfolios via marketing leads, trade show contacts, and individual lead generation throughout the assigned region and coverage area. Primary duties will include establishing and maintaining report and professional relationships with NDT, RVI Service providers and End Users regarding upcoming projects. The selected candidate for this position will identify and maintain front-facing business growth through capitalizing on external opportunities to build and maintain successful relationships with prospective customers, existing and prior customers to generate revenue and MFE Inspection Solutions Brand loyalty.

Responsibilities, not limited to:

- Secure orders, guarantee product standards, and assure product delivery

- Recommend new and improved products to the customers and explain how the equipment will be more cost-effective.

- Maintain a detailed call report of prospect and existing customers for review on a daily or weekly basis with the Vice President of Sales and Branch Unit Manager.

- Answer phones, assist customers by completing order entry, order processing, and additional administrative work.

- Handling and resolving customer complaints regarding a product or service

- Demonstrate product knowledge and technical capabilities

- Utilize your portfolio of contacts to identify prospective customers and lead generation

- Outreach to new and existing customers, scheduling meetings to discuss needs

- Emphasize features of products to highlight how they solve customer problems

- Negotiate prices and terms and prepare rentals and sales agreements for NDT equipment

- Collaborate with colleagues in many different sectors

- Maintain contact lists and follow up with customers to continue relationships

- Responsible for Rentals and Sales performance and addressing issues when necessary

Qualifications:

- Reliable non-destructive equipment experience and technical background

- Ability to work with others as a team

- Analytical ability and good problem-solving skills

- Presentation skills and ability to convey product value

- High-level organizational skills for maintaining a successful regional sales territory

- Self-confidence to support persuasion and sales efforts

- Strong communication skills and interactions with customers

- Strategic planning, superior organizational and time management skills

- Inspirational attitude and ability to create a motivating environment

- Regional travel is a requirement of the position

Benefits:

Total Compensation includes a competitive salary (based on experience) + Commission, eligibility for performance-based incentives, and comprehensive benefits package

Comprehensive benefits package includes:

- Health Insurance

- Dental Insurance

- Vision Insurance

- Voluntary Supplemental coverages available

- Holidays

- Retirement Plans with contribution match.

- Paid Sick Leave

- Paid Vacation Leave

- Opportunities for professional growth and career advancement.

- Collaborative and dynamic work environment.

About MFE Inspection Solutions:

MFE Inspection Solutions is a leading provider of advanced inspection solutions, including equipment rental, sales, repair, training, and calibration. We specialize in Non-Destructive Testing (NDT), Remote Visual Inspection (RVI), and environmental tools, incorporating the latest technologies such as robotics and drones. Our mission is to deliver comprehensive inspection solutions that enhance safety, efficiency, and quality across various industries with a strong focus on innovation and customer service.

Learn more about MFE Inspection Solutions by going to www.mfe-is.com

MFE Inspection Solutions is committed to providing equal employment opportunities for all applicants and employees, regardless of any non-merit factors.