Maintains the office filing system to include physical and electronic files, and assists employees in the location and filing of customer correspondence. Acts as a backup to the Office related departments as needed in providing superior quality customer service to customer by directing and taking calls regarding customer issues and providing clerical support. Participates in job specific training, and other various required corporate training programs. Complies with federal and state regulations and all established corporate policies and procedures. Other duties as may be assigned.
A self-starting individual who possesses a High School Diploma or GED. Strong customer relations and interpersonal skills are essential. Strong customer relations and interpersonal skills are essential. Must be proficient in the use of Microsoft Office software. Skills should include typing, PC, 10-key calculator, experience with a multi-line console. Good problem-solving skills and solid decision making, effective communication, prioritization and organization of work activities. Must be able to lift items up to 20 lbs. Mental concentration is necessary for handling frequent interruptions and working in a fast-paced environment. Must be bilingual in both English and Spanish. Must be able to work hours as scheduled Monday through Friday, and occasional weekends.
Offers of employment will be conditioned upon successful completion of pre-employment screening tests; including (but not limited to) a background investigation and pre-employment drug screen. Failure to submit a completed application may cause employment ineligibility.