Quality Supervisor

Job Type: Full-time

Duration of role: Permanent

Reporting to: Plant Manager

Location: Pocahontas, Arkansas

About Us

At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $420m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering in order to craft solutions, by working collaboratively with clients as a trusted partner.

Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate’s world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact.

We are excited by potentially welcoming you as part of our team as we continue to grow on a worldwide scale.

About the Role

The Quality Supervisor will work closely with plant personnel to ensure effective quality processes are in place and being followed. The Quality Supervisor will also be responsible for overseeing all other quality assurance functions at the Pocahontas, AR location.

What You’ll Do

- Oversees the quality team; communicates expectations clearly and ensures staff is appropriately trained for their specific job functions.

- Creates and maintains manufacturing’s work instructions and in-process check sheets in strict alignment with engineering drawings and specifications.

- Ensures quality of existing manufactured products by conducting shop-floor audits and verifying manufacturing’s adherence to quality assurance processes and procedures.

- Collects and analyzes shop-floor data as a basis for continuous improvement and prepares daily, weekly, and monthly quality assurance summary reports.

- Ensures new products are launched with the highest quality by proactively establishing quality assurance processes before product launch via strict adherence to the qualification process.

- Oversees the performance of routine & job specific performance tests to ensure compliance with internal and external published specifications.

- Assists with continuous improvement of product and manufacturing processes to improve quality, reduce costs, and ensure product quality objectives are met.

- Responsible for inspection and handling of nonconforming material and calibration.

- May be asked to perform the following: conducting incoming inspections of materials as needed; assisting in root cause analysis on claims.

- Maintains awareness of individual contribution to and impact of the quality, safety, environmental, and product compliance policies and activities; reports all quality issues, unsafe acts, and unsafe conditions to the proper personnel.

Additional Expectation

- Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.

- Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.

- Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.

- Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.

What You’ll Bring

- A degree in a technical discipline or equivalent experience plus 5 years’ experience in a manufacturing environment.

- Knowledge of Quality Management Systems such as ISO-9001.

- Experience with root cause analysis.

- Hands-on experience working with quality management procedures to meet product engineering and market requirements.

- Understanding of process variability, its impact on product quality, and the use of statistical tools to measure variability and drive continuous improvement.

- Knowledge of lean manufacturing as applied to the quality management process preferred.

- Knowledge of metal fabrication processes (tube laser cutting, welding, etc) and powder coating processes preferred.

- Previous supervision experience preferred, 2-4 years.

- Proficiency in the Microsoft Suite of applications (Excel, PowerPoint, etc) is required.

- Strong written and verbal communication skills.

Employee Benefits

- Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.

- World of Wellness Philosophy: We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.

- Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world.

- Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set.

- Mentorship and development: At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.

- Culture: We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence.

Tate is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.