Quality Manager

SUMMARY

Develops, directs, and coordinates quality assurance programs to prevent or eliminate defects in new or existing products by performing the following duties personally or through subordinates.

ESSENTIAL DUTIES AND RESPONSIBILITIES -

- Key Responsibility for all Employees.

- All employees have the authority and responsibility to ensure Teknia-NA complies with customer and stakeholder requirements.

- All employees should have training and awareness of how their work impacts our customers and stakeholders.

- Ensuring that appointed personnel are responsible and have the authority to ensure that Customer Specific Requirements (CSRs) are identified, monitored, and met.

- Ensuring that appointed personnel are aware of and have applied customer-supplied special characteristics, when applicable.

- Ensuring that quality objectives and associated training have been implemented to ensure that CSRs are met.

- Ensuring that appointed personnel are aware of and responsible for corrective and preventive actions relating to CSRs.

- Ensuring that appointed personnel are routinely monitoring customer scorecards in relation to CSRs.

- Ensuring that appointed personnel are routinely monitoring customer portals in relation to CSRs and other time-sensitive documents.

- Include the following. Other duties may be assigned.

Supervision

- Manages quality assurance engineers, metrology lab technicians, and quality technicians. Is responsible for the overall direction, coordination, and evaluation of these units.

- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

- Responsibilities include interviewing and hiring; planning, assigning, and directing work; performance appraisals; rewarding and disciplining employees; addressing complaints and resolving problems.

- Submits recommendations for merit increases to General Manager/COO before discussion with staff member.

- Creating and maintaining an up-to-date job description for each position, including measurements specific to the job being described.

- Establishing progressive training requirements for each position specific to the individual. Training requirements are to be documented.

- Conducts regular meetings with his/her staff to establish, delineate, and review organizational policies, to coordinate functions and operations between areas, and to establish responsibilities and procedures for attaining objectives.

- Provide leadership to achieve continual improvement. This can be through increased sales while maintaining costs, or by maintaining sales and decreasing costs.

- Resolves worker grievances or submits unsettled grievances to the General Manager for action.

Responsibility and Resource

- Factory shall define the responsibilities and inter-relations of all the personnel involved in the quality activities. And factory should appoint a management representative for quality, who, irrespective of other responsibilities, shall be responsible for:

- Ensuring that a quality system, which meets the requirements of this document, is established, implemented, and maintained.

- Ensuring that the products with the compulsory certification mark are produced in conformity with the standards according to which they have been certified.

- Establishing documented procedures to ensure that Compulsory certification marks are kept and used appropriately.

- Establishing documented procedures to ensure that the compulsory certification mark is not affixed on any non-conforming product or changed product that was not notified to the certification body.

- The management representative for quality shall be competent to perform the work.

- Personnel shall be appointed to supervise the production operations across all shifts to ensure the product quality.

- Personnel responsible for product quality shall have the authority to stop production to correct quality problems.

- Formal customer interface with customers, as required.

General Plant

- Works with staff to provide facts that can be used to reduce or eliminate premium costs.

- Provides a work environment that promotes teamwork, employee empowerment, and continuous improvement.

- Maintenance of systems within his/her department that must be in place for safety and the overall well-being of the plant, i.e., drug policy, emergency plans, and TOSHA and Environmental compliance.

- Responsible for establishing and maintaining the budget for the department.

Quality

- Ensures that all of his/her subordinates understand the quality policy and that it is implemented and maintained throughout the Quality Assurance Department.

- Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectations of finished product.

- Direct workers engaged in inspection and testing activities to ensure continuous control over materials and products.

- Direct efforts of quality assurance towards achieving company goals as listed, but not limited to, the business plan and management review meeting. Includes follow-up actions through the internal audit system in other departments, as required.

- Participate in, and/or organize, corrective action and continuous improvement teams.

- Develops timelines for improvement projects and initiates corrective actions, if required.

- Plans, promotes, and organizes training activities related to product quality and reliability.

- Works with customer quality representatives and/or customer engineering groups to eliminate customer concerns.

- Analyzes, evaluates, and presents information concerning factors such as business situations, process capabilities, manufacturing problems, and design and development of new products using the APQP procedure.

- Cooperates with other management personnel in formulating and establishing company policies, operating procedures, training requirements, and goals.

- Reviews technical problems and procedures of departments and recommends solutions to problems or changes in procedures.

- Visits and confers with representatives of material and component vendors to obtain information related to supply quality and vendor quality standards.

- Has the authority to place any product on “Hold” if poor quality is suspected.

- Responsible for customer consigned gauging. • Reports on customer satisfaction.

- Coordinates teams to collect and organize benchmarking data.

- Schedules, coordinates, and maintains records of finished goods audits.

- Maintains records of PPAP submissions.

- Establishes and holds a list of company measurement criteria (quality goals).

- Assist with administering QMS (Quality Management System) audits.

- Coordinates and maintains records of Management Review meetings.

- Ensuring that a quality system is established, implemented, and maintained in accordance with the current automotive standard, and reporting on the performance of the quality system to management for review and as a basis for improvement.

- Ensure that all of his/her subordinates understand the quality policy and that it is implemented and maintained throughout the department.

- Reports on the status of the quality system.

- Maintains records of corrective and preventive actions.

- Responsible for auditing corrective and preventive actions.

Environmental Management System (EMS)

- Coordinates the EMS responsibilities and program oversight with the EMS Representative and assists the General Manager and management team to:

- Ensure that the environmental policy and objectives are established and are compatible with the strategic direction and context of the organization.

- ensure the integration of the EMS requirements into the organization’s business process.

- ensure that the resources needed for the EMS are available.

- ensure that the EMS achieves its intended outcomes.

- ensure that the EMS conforms to the current ISO14001 standard(s).

QUALIFICATIONS

- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

- Bachelor's degree from a four-year college or university, and five to ten years of related experience or a combination of both.

- Experience should include management in a metal stamping environment serving the automotive industry.

- IATF and ISO Audits

LANGUAGE SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or feel, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and vibration. The noise level in the plant is sometimes loud. PPE is required in certain areas of the plant. The facility is air-conditioned

Job Type: Full-time

Pay: $85,000.00 - $95,000.00 per year

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

Work Location: In person