The Project Manager – Enterprise Strategy, Risk & Performance plays a key role in supporting the Enterprise Risk Management (ERM) program by identifying enterprise-level risks, implementing mitigation strategies, and ensuring alignment with the organization’s overall risk framework. A critical component of this role is ensuring robust risk management and audit processes to maintain compliance, mitigate potential problems, and strengthen operational effectiveness. The Project Manager will conduct independent reviews and assessments to identify risks, performance gaps and ensure adherence to regulatory standards.
Additionally, the role involves leading and managing projects that enhance organizational performance, drive accountability, and improve service delivery. The Project Manager will coordinate cross-functional teams, ensure project alignment with strategic goals, and deliver measurable outcomes. S/he will develop project plans, track progress, perform data analysis, and facilitate stakeholder engagement to ensure successful execution.
Essential Functions* Support the Enterprise Risk Management (ERM) program by identifying and addressing enterprise-wide risks
•Lead the planning, execution, monitoring, and completion of performance and accountability projects
•Develop project plans, including scope, objectives, timelines, budgets, and resource allocation
•Ensure projects align with organizational strategic goals and performance improvement initiatives
•Monitor project performance using key performance indicators (KPIs) and other evaluation metrics
•Perform data analysis to assess trends, measure impact, and support decision-making
•Facilitate collaboration across departments to drive project success
•Identify, assess, and mitigate project risks and issues
•Conduct independent reviews to evaluate project effectiveness and adherence to standards
•Communicate project status, challenges, and outcomes to leadership and stakeholders
•Ensure compliance with relevant policies, procedures, and best practices
•Foster a culture of accountability, continuous improvement, and data-driven decision-making
•Conduct post-project evaluations to measure success and identify areas for improvement
•Integrate risk management practices into project planning and execution
•Conduct audits, independent reviews, and assessments to identify gaps and ensure compliance with regulatory standards
•Provide expertise in risk assessment, mitigation strategies, and auditing best practices
Other Functions* Provide support in the development, implementation, facilitation and review of WSSC Water’s strategic priorities
•Assist with conducting special program evaluations and cost-benefit assessments of various organizational sections within WSSC Water functions at the direction of the Division Manager
•Coordinate with staff from all WSSC Water departments to provide assets to key data and reporting systems, and facilitate the development of analytics, dashboards, and other data reporting tools
•Represent Division Manager, Performance & Accountability at meetings, as requested
•Assist in managing professional services contracts in support of the Performance & Accountability Office
•Train Performance & Accountability Office analysts on data collection, analysis, process improvement, and/or project management
•Perform related duties, as assigned
Work Environment And Physical DemandsBusiness casual office environment
Required Knowledge, Skills, And Abilities* Strong knowledge of project management methodologies and tools (e.g., Agile, Scrum, Waterfall)
•Experience with data analysis, performance measurement, and reporting
•Exceptional communication, problem-solving, and stakeholder management skills
•Ability to concurrently manage multiple projects in a fast-paced environment
•Strong written and verbal communication skills including the ability to communicate complex analysis to a non-technical audience
•Ability to gather, compile and analyze research data in a variety of formats
•Ability to respond to information requests quickly and on short notice
•Ability to work effectively both independently and within a team environment
•Ability to remain current on technical skills
•Ability to work in a fast-paced environment, set priorities and meet deadlines
•Exhibit strong organizational skills and detail-orientation
•Effective interpersonal skills
•Strong statistical analysis skills
•Ability to work in a collaborative setting
Minimum Education, Experience Requirements* Bachelor’s degree and 7+ years’ experience in project management, performance management, risk management, or audit-related field
OR
•High school diploma (or equivalent) and 11+ years’ experience in project management, performance management, risk management, or audit-related field