Project Coordinator & Customer Success Associate

About Morgan Solar

Morgan Solar is a Toronto-based company developing innovative solar products, energy producing window coverings, solar performance monitoring and data management systems, and energy analysis software. The company is poised to capitalize on solar power’s recent achievement of energy cost parity and to make possible the achievement of net-zero buildings. We are looking for enthusiastic, dynamic, and intelligent teammates.

About the Position

The successful candidate will work with the delivery and sales teams to support execution from the delivery and commissioning stages onwards into the warranty and customer success phases.

Required Skills & Attributes

- Excellent written & verbal communication skills -

- Excellent organizational skills and attention to detail

- Expertise with spreadsheets and other programs in the Microsoft and/or Google Productivity Suites (Word/Docs, Powerpoint/Slides, Excel/Sheets)

- Ability to work well both independently, and in collaboration with the team

- Ability to undertake independent research technical subject matter and effectively synthesize results

- Ability to manage a funnel of incoming tasks requests, prioritize and triage effectively and appropriately manage (internal and external) customer expectations.

- Ability to effectively negotiate prices and terms with suppliers

Good to Have

- Familiarity working with Hubspot or similar CRMs

- Experience communicating technical information to a range of audiences using text, charts and graphics

- Familiarity with solar energy technologies and economics

- Experience working in a fast-paced or startup environment

- Experience in a project management role

- Ability to travel to the United States

- Familiarity with principles of marketing, business development, sales and customer service

- Experience working in hardware and/or software-as-a-service (SaaS) commercial environments

- Experience with inventory tracking, purchasing, and supply chain coordination

- Ability to take meeting minutes and follow up on action items

To Apply

Please send your cover letter and résumé to careers@morgansolar.com, quoting job reference number 250505PC in the subject line.

Inclusion and Equal Opportunity Employment

MSI is an equal opportunity employer. We celebrate diversity and are committed to inclusion. We are pleased to consider all qualifi ed applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. We recognize that some groups of people have been subjected to disadvantages with respect to communication, access to education, work placement opportunities, and other systemic barriers caused by racism, colonialism, and sexism. We commit to helping applicants and employees to advance despite those barriers. Disability-related accommodations during the application process are available upon request.

Job Types: Full-time, Permanent

Benefits:

Schedule:

•

Monday to Friday

Education:

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Bachelor's Degree (preferred)

Experience:

Work Location: In person