Position Summary
The Project Administrator is responsible for being an organized, service-orientated individual to manage documents for a variety of Customer projects. The position is responsible for communicating with a variety of departments, vendors, employees, and customers to ensure projects are completed on time and appropriate paperwork is completed as per company and Customer specifications.
Responsibilities
•Responsible for reviewing documentation for each job is compliant with the NETA standard and/or project specifications.
•Generate accurate detailed reports on a timely basis.
•Responsible for ensuring that documents are tracked, turned in for review by technicians, and turned into the Customer in a timely manner.
•Will help with obtaining data from the field and entering data to complete documentation as needed.
•Will manage documentation is accordance with the project’s scope of work and construct MOPs.
•Provide technical support to the field service personnel as it relates to testing and troubleshooting of electrical power distribution systems.
•Discuss with technicians test results and Industry, Company, Customer procedures to ensure that test methods are compliant with NETA standards.
•Communicate with clients, management and their team for effective problem resolution and transfer of pertinent information.
•Accountable for maintaining status of projects and providing the client with this information.
•Conduct client communication in a highly customer service oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed.
•All work and decisions shall be conducted in strict compliance of all regulatory law.
•Observe all safety rules and Best Practices; Follow all company policies and procedures.
•All work and decisions shall be conducted in strict compliance of all company and regulatory laws.
•Back up duties can include:
•+ Meet customers on-site and review and identify their needs as needed.
+ Schedule jobs with customer.
+ Generate work orders for technicians.
+ Prioritize and formulate an appropriate schedule to execute client work.
+ Help manage the on-going schedule and travel planning to facilitate timely response to customers.
•Other duties as assigned by manager.
Required Experience and Qualifications:
•Associate’s degree in related field or experience equivalency and a minimum of 2 years related experience.
•Ability to read and understand complex blueprints, schematics, parts lists, and additional technical materials .
•Effectively communicate verbally and in writing with customers and peers.
•Dependable and responsible with good judgment and organizational skills.
•Good customer service, time management and follow-up skills.
•Self-management of assigned projects and job cost accountability to perform work within budgeted cost estimates.
•Able to meet deadlines and handle multiple tasks.
•Able to work with various people throughout the organization-Customer Focused.
•Focus on accuracy and efficiencies.
•For positions that utilize a company vehicle, will be required to have a valid driver’s license.
Who we are!
RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!
Our Mission
Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle.
Our Vision
To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.
Core Cultural Competencies
We do it right
•We pride ourselves on our integrity and expertise. We don’t cut corners.
•You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
•You conduct yourself professionally, ethically, and honestly.
•You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
•You are on time and preplan time off.
•You produce a quality product.
We are customer driven
•Our number one concern is our customer and our long-term relationships with them prove our dedication.
•You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
•You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
We focus on growth
•We are dedicated to growing the company and our employees.
•You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
•You seek out new assignments and assume additional duties.
•You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
We solve problems
•Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
•You efficiently and thoroughly complete assignments.
•You perform work assignments independently.
•You propose new ideas and find better ways of doing things.
We get it done
•We are efficient, reliable and no nonsense. We work hard, but we also play hard.
•You follow through on commitments in a timely way.
•You produce easily understandable and accurate reports that meet customer and/or Company expectations.
•You actively listen. You seek advice and help as appropriate.
•You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We build strong relationships
•Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
•You collaborate to create the best solutions for each other and our customers.
•You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information
Travel: 0-15%
Type: Full time
Location: Green Bay, WI or Remote US Nationwide for highly qualified applicants
Compensation: $25- $27/Hr.
Relocation: No relocation for this role.
Benefits: Full benefits including medical, dental, vision, company-paid life insurance, Employee Ownership Plan, matching 401k, paid time off, Paid Holidays (10 a year), and Milestone bonus.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Physical Demands: Sitting and working on a computer for long periods of time.
RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Green Bay, WI
Full-time
$52,000-$56,160
