WSSC Water

Program Manager - Water and Environmental Quality

LocationLaurel, MD
Job TypeFull-time
Salary$131,858-$224,515

About This Job

The Program Manager – Water and Environmental Quality provides enterprise-wide oversight and coordination of programs related to Water Quality and Environmental Compliance. The Program Manager leads cross-functional teams on complex, integrated One Water projects involving data analysis, process improvement, documentation, quality control, and training development.



Essential Functions

Provides enterprise-wide oversight and coordination and leads cross-functional teams to develop and implement WSSC Water’s LCR, PFAS, and/or other emerging compliance programs

Develops strategies to ensure programs are aligned with WSSC Water’s overall strategic priorities


Provides technical expertise, recommendations and updates to the division manager and program teams to facilitate informed decision-making on programs


Communicates Commission’s efforts on programs, progress, actions, risks, and impacts


Assists in completing reports and notifications, including those required by regulations


Assists in the development and implementation of internal/external and public outreach, as well as engagement and education programs related to LCR, PFAS, and/or other emerging compliance programs


Assists in the development and documentation of new policies and procedures or necessary changes to advance program implementation, funding, communication, and engagement


Assists in the development of operational and Capital Improvement Program (CIP) budgets and funding strategies for programs


Identifies federal, state, and other loan/grant opportunities


Assists in securing such funds and assistance programs


Assists in formulation and implementation of program prioritization policies and strategies, technical criteria, and related ordinances as required


Tracks key changes in laws and regulations


Recommends program changes as needed


Develops and implements metrics to gauge performance related to the LCR, PFAS and other emerging regulatory compliance programs


Implements KPIs and performance tracking tools and procedures; implements work management tools and business interfaces


Identifies performance issues and resolves program challenges


Manages program schedules, metrics, and budget using program management tools


Assists with consultant selection process to ensure requisite skills and experience are met


Collaborates with WSSC Water team members to oversee consultant contracts and procurement


Manages program support contracts, including reviewing, negotiating, finalizing contracts and change orders


Leads post-project review to capture learning and apply to future work



Other Functions


Performs related duties as assigned.



Work Environment And Physical Demands


Business casual office environment.



Required Knowledge, Skills, And Abilities

Thorough understanding of federal, state, and local laws and regulations governing water, air, and other environmental factors to effectively represent WSSC Water’s interest in regulatory matters

Proficiency in principles and practices in the fields of civil or environmental engineering or environmental science with focus on water quality


Comprehensive understanding of the design and operations of water and wastewater treatment, water distribution and wastewater conveyance systems


Comprehensive knowledge and understanding of large-scale capital programs and construction projects


Demonstrated ability to manage large budget


Demonstrated ability to coordinate or negotiate with regulatory agencies on regulatory compliance


Ability to effectively plan and implement various management and support programs and initiatives


Ability to interact with customers and stakeholders in an effective and professional manner; ability to deliver superior customer service


Ability to analyze complex technical problems, evaluate alternatives, and reach sound conclusions; develops and implements work standards, policies, and procedures accordingly


Ability to prepare and effectively present highly technical subjects both verbally and in writing


Ability to inspire teams and persuade for sustainable outcomes



Minimum Education, Experience Requirements

Bachelor’s degree in relevant discipline (environmental science/engineering, or civil or sanitary engineering), or related scientific disciplines
7+ years of experience in planning and directing complex projects or programs

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