The Program Manager – Water and Environmental Quality provides enterprise-wide oversight and coordination of programs related to Water Quality and Environmental Compliance. The Program Manager leads cross-functional teams on complex, integrated One Water projects involving data analysis, process improvement, documentation, quality control, and training development.
Essential Functions
•Provides enterprise-wide oversight and coordination and leads cross-functional teams to develop and implement WSSC Water’s LCR, PFAS, and/or other emerging compliance programs
•Develops strategies to ensure programs are aligned with WSSC Water’s overall strategic priorities
•Provides technical expertise, recommendations and updates to the division manager and program teams to facilitate informed decision-making on programs
•Communicates Commission’s efforts on programs, progress, actions, risks, and impacts
•Assists in completing reports and notifications, including those required by regulations
•Assists in the development and implementation of internal/external and public outreach, as well as engagement and education programs related to LCR, PFAS, and/or other emerging compliance programs
•Assists in the development and documentation of new policies and procedures or necessary changes to advance program implementation, funding, communication, and engagement
•Assists in the development of operational and Capital Improvement Program (CIP) budgets and funding strategies for programs
•Identifies federal, state, and other loan/grant opportunities
•Assists in securing such funds and assistance programs
•Assists in formulation and implementation of program prioritization policies and strategies, technical criteria, and related ordinances as required
•Tracks key changes in laws and regulations
•Recommends program changes as needed
•Develops and implements metrics to gauge performance related to the LCR, PFAS and other emerging regulatory compliance programs
•Implements KPIs and performance tracking tools and procedures; implements work management tools and business interfaces
•Identifies performance issues and resolves program challenges
•Manages program schedules, metrics, and budget using program management tools
•Assists with consultant selection process to ensure requisite skills and experience are met
•Collaborates with WSSC Water team members to oversee consultant contracts and procurement
•Manages program support contracts, including reviewing, negotiating, finalizing contracts and change orders
•Leads post-project review to capture learning and apply to future work
Other Functions
Performs related duties as assigned.
Work Environment And Physical Demands
Business casual office environment.
Required Knowledge, Skills, And Abilities
•Thorough understanding of federal, state, and local laws and regulations governing water, air, and other environmental factors to effectively represent WSSC Water’s interest in regulatory matters
•Proficiency in principles and practices in the fields of civil or environmental engineering or environmental science with focus on water quality
•Comprehensive understanding of the design and operations of water and wastewater treatment, water distribution and wastewater conveyance systems
•Comprehensive knowledge and understanding of large-scale capital programs and construction projects
•Demonstrated ability to manage large budget
•Demonstrated ability to coordinate or negotiate with regulatory agencies on regulatory compliance
•Ability to effectively plan and implement various management and support programs and initiatives
•Ability to interact with customers and stakeholders in an effective and professional manner; ability to deliver superior customer service
•Ability to analyze complex technical problems, evaluate alternatives, and reach sound conclusions; develops and implements work standards, policies, and procedures accordingly
•Ability to prepare and effectively present highly technical subjects both verbally and in writing
•Ability to inspire teams and persuade for sustainable outcomes
Minimum Education, Experience Requirements
•Bachelor’s degree in relevant discipline (environmental science/engineering, or civil or sanitary engineering), or related scientific disciplines
•7+ years of experience in planning and directing complex projects or programs