Program Management Director

Job Description Summary

Join our dynamic team to drive customer success and growth in the post-sales journey! In this role, you'll educate and inspire customers through engaging training, enhance their experiences with professional services, and ensure seamless product usage with technical support. You'll manage renewals to build lasting relationships, guide customers to achieve success, and drive retention and growth opportunities. You'll passionately advocate for customers, bridging communication between clients and the company. Leverage digital tools to enhance interactions and make impactful decisions that shape service quality and achieve objectives. Join us and make a difference!

- Leadership and direction for all aspects of a strategic program and implementation to achieve the target outcomes. This requires working closely with GE customers to understand and define high level scope, project plans and resourcing at all stages of a project or program lifecycle.

- Manages a small to medium team of senior professionals as well as others. Requires specialized knowledge within the function. Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.

- Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may inform work.

- Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.

- May lead functional teams or projects with minimal resource requirements, risk, and/or complexity. Communicates difficult concepts and may influence others' options on particular topics. May guide others to consider a different point of view.

Required Qualifications

- Bachelor's Degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Project and Implementation Management.

- Legal authorization to work in the US is required

Desired Characteristics

- Strong oral and written communication skills.

- Strong interpersonal and leadership skills.

- Demonstrated ability to analyze and resolve problems.

- Demonstrated ability to lead programs / projects.

- Ability to document, plan, market, and execute programs.

Additional Information

The salary range for this position is $142,400USD - $178,000USD. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a performance bonus.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

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