About This Job
https://www.indeed.com/m/viewjob?jk=fe303ec5ec4562fa
Meridian Restoration, Inc., is seeking a Program Coordinator for our Suwanee, GA location. Program Coordinators at Meridian are responsible for a variety of administrative tasks. This person will help in organizing programs and carrying out important operational duties. This person must be detail-oriented and organized with an assertive personality. Leadership skills are essential to properly guide project managers and estimators through their required task for each program. The goal will be to facilitate the effective implementation of programs according to the organization's standards.
Guidelines:
•General oversight for all TPAs and Programs for each office
•Make sure notes are updated and input weekly, and the jobs are moving along as stated.
•Monitor Job Track and ensure it is updated with milestones being input and updated every day.
•Monitor surveys and ensure we’re routinely getting good reviews.
•Follow up on negative reviews and rectify behavior to improve scores going forward.
•Communicate with TPA management team and ensure we are following all guidelines.
•Assist with warranty repairs and project issues with estimator or DM to complete and rectify any issues.
•Ensure revisions and follow ups are done within 24hrs.